20 Most Recent Bissell Healthy Home HEPA Bagless Upright Vacuum - Metallic Blue Questions & Answers

Hi Helen. Your Healthy Home vacuum has a lifetime belt. If the belt needs replacing, you should bring it to one of our Authorized Service Centers for repair. Also, here is quick link to troubleshooting steps to assist you:


Here's a quick link to assist you in locating one in your area:


Bissell Healthy... | Answered on Oct 25, 2019

it will probably be the same procedure as what you are used to doing
you have the belt so what the book is saying is a grab for your money

Bissell Healthy... | Answered on Sep 26, 2017

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Bissell Healthy... | Answered on Sep 19, 2017

I found the solution for my vaccum!!

The top handle connects to the lower half of the handle with one phiilips head screw. The screw is halfway between the cord holder on the back. The screw had come loose and the handle has slid back away making it not make contact to send the power down to the motor.
Hope this helps someone else!

Bissell Healthy... | Answered on Jun 09, 2015

Remove the beater bar and clean the debris from the bar and the end bearings. Remove the belt (remember how it is installed) and check it for any damaged areas. Make sure the bar turns freely before the belt is attached to the motor drive. Hope this helps!

Bissell Healthy... | Answered on Oct 09, 2012

I had this same problem. There is a screw that holds the top handle and the lower handle "together". If this screw is not TOTALLY tightly screwed in, this will cause the contacts in the switch to BREAK contact, and therefore one or BOTH motors may not start, or cut in and out. This was the fix for me.

Bissell Healthy... | Answered on Jun 26, 2011

Hi dfabin,

Does the screeching come from the motor area or the brush/belt area?

If it's from the motor. Turn it off. It needs repair.
If it's from the brush/belt area, most likely your belt is either slipping or rubbing on something.
Do you have an owner's manual?
If you do, and the noise come from the belts, take the belt(s) off and check them for wear, stretching, anything imbedded in them. Be sure to clean all debris out of the area. and reassemble. If still noisy, the belt may be slipping and needs to be replaced.
Here's a site where you can view the parts breakdown and order parts: http://www.vacpartswarehouse.com/Bissell-Healthy-Home-Models-5770-5990-6100-6405-s/600.htm

Hope this helps. If it does, I'd appreciate a vote. Thanks,

Handie Andie

Bissell Healthy... | Answered on Apr 03, 2011

That type of vac is notorious for stopping up where the 90 degree turn is. You may need to access it from the vac head by removing the beater bar or take it apart where ever you can access the turns and hoses.

Bissell Healthy... | Answered on Feb 19, 2011

clearly something is jammed in up under the beater brush... if not there, then follow the belt which drives it.. something is caught up for sure.

Bissell Healthy... | Answered on Feb 13, 2011

Check the drive belt that drives the brush from the motor. You should be able to see it underneath the machine.

Bissell Healthy... | Answered on Feb 06, 2011

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