Kenmore Vacuums - Recent Questions, Troubleshooting & Support


It might sound very easy , but lack of power is usually the cause of a vacuum cleaner that is not working . Check that the vacuum cleaner is plugged into a working power outlet and that fuses and breakers don't need resetting. An activated thermal cut-out due to a blockage is the next most likely cause of the problem.
Tripped Circuit Breaker/ Blown Fuse
Check service panel for tripped breakers/blown fuses. If breaker is tripped, reset it. If fuse is blown, replace it. If vacuum cleaner is plugged in, make sure that the power button is in the off position before having to reset the breaker/changing fuse.

Kenmore Vacuums | Answered on Sep 06, 2020


My kenmore progressive vacuum had the same problem. The electrical terminal at the bottom of the wand was corroded. I used a flat head screw driver to scrape the female portion of the connector as best as I could. I then took off the plastic cover on the vacuum head that had the male portion of the connection. I used sand paper to clean the two connection prongs. I also spread them apart slightly for better connection (more interference) when the connection is made. I reassembled, and our vacuum is working fine now. I hope that helps.

Kenmore 23913... | Answered on Jun 25, 2020


I just tried this trick from an Amazon review answer and it worked! I just turned the handle upset down, pressed the wand release button while the handle was in that position, and voila! The attachment came right out. Here's the Amazon quote I found via Google:

"Unplug the vacuum and remove the wand. If you cannot get your wand to release, try turning the handle over, and using gravity to allow the wand release switch to fall while you depress the wand release button and jiggle the wand in and out."

Kenmore Vacuums | Answered on Apr 26, 2020


Have you checked the belt? The rollers are usually attached to the
belt

Kenmore Vacuums | Answered on Jan 05, 2020


I don't have one of these, but is it possible that the new, clean bag has not been installed properly or the cover is not completely in place? Just some things to double check. If all else fails, I suggest calling the manufacturer. (Kenmore is owned by Sears)

Kenmore Vacuums | Answered on Aug 10, 2019


I saw a number of fraudulent web sites pretending to have the manual when I performed a Google internet search.

Please contact Sears to request assistance so you are not deceived.

https://www.searspartsdirect.com/search?q=385-15752090

Kenmore Vacuums | Answered on Apr 05, 2019


The model number on all Kenmore vacuum cleaners starts with 116 and is then followed by the important numbers.

Kenmore Vacuums | Answered on Jan 07, 2019


The user's/owner's guide at the following site: manual/EP908_REV_0703F.pdf

Hope helps (remember to rate this answer).

Kenmore Euro-Pro... | Answered on Dec 09, 2018

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