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Check if for any cuts on the cord. Make sure also that the power outlet is working. If everything is checked and still not powering ON, it is a possible power supply problem.
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Ok without a model number I am going in blind and I hope you do not take that in effect to how you rate me today. Probably cause would be a fuse or a power supply issue. I cannot rule out any further without a model number or additional symptoms.
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It sounds like the battery is compatible with the ups.
However, APC has excellent free phone support.
I recommend that you give them a call.
Be ready to give them the model number and serial number for your UPS.
(800) 555-2725
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