Wiring instructions and on-line manual appear on following link.
http://waterheatertimer.org/GE-timers-and-manuals.html#15071
I have tested this timer, but I'm not there to test it out for you.
Let me offer a troubleshoot list how I would start.
1) Switch located behind timer door that says OFF-TIMER. Make sure it is set to Timer.
2) 4 square buttons located behind timer door that sit in each corner. These are override buttons, and should turn lights on-off. Push each one separately.
3) Check wiring against instructions shown on link above. This timer will not operate unless wired correctly.
4) Ground wire broken off? Each cable that enters a box can be pulled a bit further so maybe you can grab some of the ground.
The ground is not critical for timer operation -UNLESS- you are using it to power electronic clock inside timer.
Normally white neutral wire is used for clock electronics, as described in wiring instructions.
5) Conflicts in programming. If 7-day programming has conflicting days or hours, timer will not operate as expected.
Check programming.
6) Reset timer and start over.
7) I test timers, and some arrive defective. GE makes a good timer, manufacturing timers for many decades: 15086 is sold at Home Depot. Buy another one and take back defective one.
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