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hello, it looks like you need in person assistace, please contact a local phone sales man or contact your phone service provider or a local friend for help.
hold down the scroll wheel on the left side while in windows media player, hold it down till a volume bar comes up, make sure that its all the way up by rolling the wheel up
Moto q9 phones don't havea the capability to use 3G internet yet. A software update will be released soon. Contact your service provider for details on when they will be releasing their update.
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