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On every device, PC, laptop, tablet or phone you need a program to transfer files to and from. The device has to recognise the device that is connected. It also needs instructions what to do.
On the PC, you also need a driver for the connected hardware, And if you want to move files (Pictures are files too) you need a transfer program. Most camera's do have a CD, with the needed software for Windows and Mac. Phones and Tablets need an App. Most transfer and phone view apps are free. And yes there are also apps you can buy, but even for Apple you can get photo (transfer and view) apps for free.
If you have an Android, goto the Google store and search for a free photo app and install it. (Snapseed is great and free)
Get an external SD card reader/writer. They range from 3.00 to 13.00 US. It makes transferring photos way faster than using the cable that came with the camera. Photo's load directly to your hard drive so photo editing is easier.
One of the most important things for transfering files from a camera to a computer is the software installed on the computer. Perhaps you did forget you installed this when your camera was new. The software came with the camera.
Try reinstalling the software that came with you camera, or us an external memory card reader. You don't need extra software to transfer the file from the card to your computer, but you still need software to play the video. You also could try to install a free video player like gom player. There are more free players. There are so many different video formats, so chose one that can play lots of different video formats, if you don't have the Sony CD or DVD.
ALTERNATE WAY TO TRANSFER PHOTOS TO COMPUTER If your photos are stored on the memory card, then remove the memory card from the camera and insert it into an USB memory card reader. Connect this USB memory card reader and memory card into the USB port of your working computer. Your computer will see this as an USB Mass Storage Device or an external storage device; you can then open the folder on the memory card and copy the photos to your computer. Memory card reader is a handy device and is inexpensive. You can copy photos from other cameras and you can also download photos off your memory card to someone else's computer without the need of installing any programs.
If your computer doesn' have a SD card slot, then you will have to use a usb cable. You have to have the drivers already installed from a website or cd. Then you turn camera on, then hook up usb. Then you want to go to "my computer" and find the file with your camera on it. Now you can drag the photos into any folder of your choice.
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.
With most recent computer systems, you don't really need the software that came from the camera manufacturer.
Connect the camera to the computer using the USB cable that was included.
Put the camera in the mode for viewing pictures already taken (not sure if necessary).
Turn on the camera.
At that point, the computer should recognize the device. It may take a few moments to configure itself properly.
Then the computer should make the camera available just as if it were another disk drive (or flash drive). You should be able to drag or copy photo files from the camera to the computer. You will first need to navigate through the directory/folder structure of the camera -- the photos are not in the root directory.
By connecting the camera to a computer with the provided USB cable,
images on a card can be transferred to the computer. Some OS's (operating
systems) may need a special setup when connecting to the camera for the
first time. Follow the chart below. For details on the procedures in the chart,
refer to the “Reference Manual” on the CD-ROM and the “Software
Installation Guide” (included in the CD-ROM package).
Identifying the OS
Windows 98/98 SE
(Second Edition)
Windows 2000
Professional/Me/XP
Mac OS 9.0 - 9.1/OS X
*OS 8.6: See below.
Connecting the camera to a computer using the provided USB cable
Installing the USB
driver for Windows 98
Confirming the computer recognizes the camera
Downloading image files
Disconnecting the USB cable
Even if your computer has a USB connector, data transfer may not function correctly if
you are using one of the operating systems listed below or if you have an add-on USB
connector (extension card, etc.).
● Windows 95/NT 4.0
● Windows 98/98 SE upgrade from Windows 95
● Mac OS 8.6 or lower (except Mac OS 8.6 equipped with USB MASS Storage support
1.3.5 installed at the factory)
● Data transfer is not guaranteed on a home-built PC system or PCs with no factory
installed OS.
You can view images using: graphics applications that support the JPEG
file format (Paint Shop Pro, Photoshop, etc.); Internet browsers (Netscape
Communicator, Microsoft Internet Explorer, etc.); CAMEDIA Master
software; or other software. For details on using commercial graphics
applications, refer to their instruction manuals.
It maybe that the associated programme you use is not kicking in when the camera is connected ready for downloading.
Disconnect your camera dock and re-install the software or driver CD you got with the camera and see if it automatically starts next time you connect.
If you can't put your hands on the cd go to this site for software.
http://wwwuk.kodak.com/global/en/service/downloads/dln_ekn026079.jhtml?pq-path=4509
Hope it's cured
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