Keurig Special Edition B60 Coffee Maker Logo
Posted on Dec 21, 2010
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Hi! Quite often, when I put a K-Cup in to brew, the Keurig will attempt to brew but just continues to make a humming sound and nothing will come out. I try turning off the power, just opening the lever where the K-Cup goes, unplugging it, whatever finally works for the Keurig to start brewing. Is there anything I can do to fix this problem? Thanks! Marc

  • Anonymous Mar 30, 2014

    Had a power outage and unplugged the Keurig. Now when we plug it in, and turn it on, only the munu's come up..,( ie brewing temp, time, cup size, language and etc. Is there something simple to fix this?

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1 Answer

Barrett Palumbo

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  • Expert 1,772 Answers
  • Posted on Dec 22, 2010
Barrett Palumbo
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Sorry to read about your issue.

The brewer should be de-scaled at least every 3-6 months. Scale is harmless, but if left unattended, it can hinder optimal brewer performance. De-scaling your brewer regularly helps maintain the heating element, removable water reservoir and other parts of the brewer that come in contact with water. Better water quality and water heating means a better cup of coffee, tea, hot cocoa or iced beverage. We recommend de-scaling your brewer at least every 6 months (every 3 months if your water has a high mineral content). The de-scaling process involves using 48 ounces of undiluted white vinegar.

Take 48 oz of white vinegar. place in tank. pretend you are making coffee (Do No Use K Cup). let the water fill you mug. then empty that mug. Do it again until tank is empty. then let sit for 4 hours.
Then fill with fresh water to the top. let that tank of water run thru. towards the end taste the water.
If you taste vinegar..use more clean water, until the taste is ok.

I tried to help you. Please help me and Vote/Rate this response. Thanks and good luck

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