Are you the Administrator of the computer? You could have a infection of many types.
If your not the Administrator. Log in safe mode.
Restart or start the computer.
As soon as it starts to boot hit the F8 key - keep hitting the key till you see Safe mode options.
Start in Safe mode with networking
Now the log in screen should show a Administrator log in that you may not have seen before.
Log in to that Administrator. Shouldn't be Password protected.
Once inside you can change your account to administrator.
Click START< >Control panel> then look for User Accounts
Look at your User account and make sure or change it to Administrator control..
Hope this helps
Thank you for your visit to Fixya.com
156 views
Usually answered in minutes!
Does it log you on with a temporary profile? Or it doesn't log you on at all? What OS you have?
×