Has your firewire worked with any other application? Here's a blog with some discussion about the problem, but they claim that running XP, the firewire should be detected automatically, and the drivers installed.
Here's a web blog that might help:
http://www.dvforum.com/ubb/get_topic/f/20/t/000024.html
Here's some things to try from this site:
http://answers.yahoo.com/question/index?qid=20080710160107AAouh1b
Try their suggestions, and if you're still having problems, you might contact Canon support here:
http://www.usa.canon.com/cusa/support/consumer
Good luck, and hope this helps.
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