Blackberry Bold 9700 - RELOAD SOFTWARE 513 - RIM BlackBerry Bold 9700 Smartphone

SOURCE: how to reload software 513?

I have a blackberry curve that drove me crazy because the application loader didnt work with mine either but here is what I tried and it worked for mine so hopefully it will work for yours. First, go to the blackberry.com website and click on software. Then click on device software. Select the version that is compatible with your phone. Be sure that your phone is connected to the computer with the USB cord that is came with. Then click download and follow the instructions from there. This should reload the software on your phone.

SOURCE: how do i reload software 513 for my blackberry storm.

What you need to try to do is reinstall the blackberry OS (operating system) on your device.

Assuming you have verizon

First install Blackberry desktop manager it should be in the CD that came with the phone.

If you can't find it download it https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=5E695511C1F9656B8E3E63DAB060F469

Then download the OS software for your phone http://vzw.smithmicro.com/blackberry/download.aspx?ct=personal"
Install it

Connect your phone to your computer and start Desktop manager

Click on application loader, on update software click start, click ok on USB pin selection.

when you get to the device backup and restore options, click settings and make sure backup options box is unchecked and device data boxes are both checked, click ok, click next, skip the email signup stuffs,and finish.

After the software is installed the phone should boot back up

SOURCE: Reload software 513 on blackberry bold 9700

you need to call att and they can get you to data support and they can fix it.

SOURCE: Blackberry Bold 9700 - RELOAD SOFTWARE 513

all you need to do is sync your blackberry with your blackberry desktop manager and run the application loader. you will lose all data on the phone because you will be re-installing the software

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