Question about RIM BlackBerry? Curve 8330 Cellular Phone

34 Answers

My buttons wont work on my blackberry curve i can scroll but none of the buttons work. i have tried to reset it and back it up on the desktop but the problem still persists. My convience buttons just stopped working. When I go through the options menu and try and click on screen/keyboard it does not do anything. All other options on the options menu will work but this one. Very wierd.

Posted by ascsksms on

  • 5 more comments 
  • fallingangel Mar 26, 2009

    my buttons wont work i can only scroll!!!!! help

  • Anonymous Apr 21, 2009

    I have the exact same problem as above....pretty strange I didnt get my phone wet. Its not really even that humid.

  • Anonymous Apr 22, 2009

    none of my buttons will work the scroller will scroll but will not enter

  • mdahlquist May 14, 2009

    Black screen, all buttons are unresponsive, message indicator LED still flashes. Screen turns on when plugged into the charger or USB but buttons still don't respond and cursor is frozen. I attempted several times to remove the battery and do a hard restart with no success. Finally called Verizon and it appears to be a dead duck but must commend the high quality customer service I get at Verizon when I call. They are sending a new one UPS Next Day Air. Call your carrier if you have the same problem. You can't trouble shoot this issue.

  • eryn kaia Jul 10, 2013

    i locked my blackberry so when you press the butten at the top you have to insert the password but i cant get to click anything or type anything and i dont know what to do. HELP!!!!!!!!!!!!! im going to my mates house and i need to keep in contact with her and my bb dont work poperly

  • Saima Jul 28, 2013

    I just got my blackberry curve 8520 scroll fixed and now my buttons aren't working what cn I o

  • Saima Jul 28, 2013

    I just got my blackberry curve 8520 fixed by putting a new scroll in and now my keypad buttons aren't working what can I do plz get back to me ASAP!!!

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34 Answers

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I didn't drop this phone near water but felt the moisture was the issue with hot summer temps. with the 8330 bb, none of the buttons (only trackball worked- no buttons) Leaving it in rice for a day didn't work at all.
On the last resort attempt, believe it or not, the oven trick did!

1. preheated for 200˚F
2. turned off oven
3. took battery out of BB
4. placed on plate
5. left bb for exactly 20mins in closed oven
6. once i took bb out I waited 5 mins and then placed battery and turned on.
7. worked like a charm

Posted on Jul 11, 2010

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  • thl_rmrz Nov 21, 2010

    omgg i lovee you and i dnt even know you thiss helped soo much thank you :)

  • jacquesoost Feb 25, 2011

    wow guys, I must say after two months of battling to get my BB fixed, the heat treatment worked like a charm!!

    It got some water damage about two months ago and I had not taken the battery out immediately and the phone died. I then opened it and left it for about a week in that state and after switching it back on the buttons wouldn\'t work. today I read this thread and tried it by putting the phone face down on a heater for about an hour, and it is working! I am so happy

  • jlausen Mar 30, 2011

    so, I read this thread and knew that I couldn't do anymore damage to my phone than I had already done. Whats the worst that could happen, I melt it. I had to do it twice - the first 20 minutes only got the K and L keys working - the second time, I put it in for 25 minutes, rebooted and it works like new - I don't know who figured this out, but you saved me a ton of time and frustration - GENIUS - as a side note, I picked it up off the plate after the second go around in the oven and dropped my phone - about two inches from the dogs water bowl.

  • ulricaknight May 05, 2011

    only had my blackberry for 3 month, it worked in the morning a few hours later i noticed some moist on the screen, but it wasn't wet, it rang but i couldn't answer the cursor was moving a little bit, and i got messages and facebook notifications but couldn't select, it's not been near any water or any liquid, i took my phone to the shop where i bought it and the have send it off . I wish i read all this before i took it to the shop, i got no insurance :( don't understand what happened it was in the kitchen near my tumble dryer...buuhuuu not happy ....

  • xEM94 Jun 21, 2011

    does this not melt your phone? i am scared to try it

  • camortiz06
    camortiz06 Aug 03, 2012

    I have the same exact problem!!! I've tried removing my battery several times, I even uninstalled some apps. It was just a random day when my keypads decided not to function, so I googled it and came across this site. I've read about the oven thingy and gave it a try. Although I'm a little scared to risk my phone, I still believe in you guys. Lol but I really do hope it works :(

  • cgalpin59
    cgalpin59 Apr 04, 2013

    i did this now my phone wont turn on at all

  • gaga shour Jun 28, 2013

    hey cgalpin59 you tried this and now your phone wont turn on like should i tried i bet not

  • eryn kaia Jul 10, 2013

    i locked my blackberry so when you press the butten at the top you have to insert the password but i cant get to click anything or type anything and i dont know what to do. HELP!!!!!!!!!!!!! im going to my mates house and i need to keep in contact with her and my bb dont work poperly

  • eryn kaia Jul 10, 2013

    i dunno what 2 do coz im sort of new to bbs to help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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1) set your oven to 200 degrees F.
2) turn the oven OFF.
3) Remove the battery from the phone, and place the
phone in the oven (on a plate).
4) Close the oven, and keep the phone inside for at least 3 hours.
This should remove any moisture affecting your keys.
5) Please don't forget that your phone is in the oven :)

Posted on Sep 17, 2009

  • camortiz06
    camortiz06 Aug 03, 2012

    Does this work with any blackberry unit? :(

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So last nite I was laying down with my baby girl 2 wake up in the middle of the nite to my buttons not workin' on my curve... I was hott!!! So i googled it and came to this site realizing somehow moisture must've got to the buttons... I tried blow drying it.... I tried everything... So then i was taking the clothes out of the dryer and decided while the clothes were still warm I would stick the phone in there and I'll be darned if I pulled the phn out 10 min of letting it set in there While I got the clothes out the buttons started to work again!!!! WOOT WOOT for me looks like today jus may be a good day... And i wonder how ppl ever lived wit out cell phones.... ( : hope this helps....

Posted on Mar 07, 2010

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I experienced a similar issue today. The weather outside is burning and I was sweating while I had a conversation - the sweat must have been too much for the phone, because only my track-ball worked. I followed the "oven-advice" and it really worked. I had tried leaving it to dry for a few hours, I had used compressed air and everything, but nothing worked. I turned the over on 200 degrees, turned it off when it reached 200 and put my phone on a paper cloth on top of a plate, and "baked" it for about 40 minutes. I let it cool off for 10 minutes, plugged back in my battery and SIM card and it works like nothing happened. Thank you for your help and advice everyone!

Posted on May 02, 2010

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So I got a little water on the keys yesterday...took out the battery fast and dried it off then put it back together...it worked then...and forgot about it...about 4 hours later i pick it up and only the trackball work and not the keys....so i tired compress air...that didn't work....read this thread....was pretty worried. Anyways so I simply put my laptop (on) in my backpack bag along with my blackberry (back case off) and basically cooked it overnight with the heat from the laptop. woke up about 5 hours later and the blackberry works just fine now. Might not work for everyone...esp if its not moisture and if it is moisture...then if it didn't fry the circuits. Hope this helps someone.

Posted on Apr 20, 2009

CharlieElgie

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Is there any other way i can fix my buttons without putting it in the oven, as i really dont want to risk it....

Posted on Jul 17, 2011

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I had the same problem and i turned thhe oven on for 200 F, then turned the oven ooff and put the phone in on a plate for 30 MINUITES.....i took it out, cooled it down a bit, and then put in the battery (DO NOT PUT BATERY IN THE OVEN) AND WOOOOW IT WORKS :D

Posted on Apr 13, 2010

  • cgalpin59
    cgalpin59 Apr 04, 2013

    i tried this and now my phone wont turn on at all

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I have had the exact same issue. What I have read so far is that there is a moisture sensor beneath the track bar or keys and if any moisture gets on those it somehow locks them. Unfortunately I have not yet found a way to fix this. I was trapped in the rain yesterday and my phone was in my pocket that is what happened to mine--It has to be dry now. Another interesting way to remove moisture from a phone is putting it in a bowl of rice.

Posted on Jul 19, 2009

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THE OVEN TRICK WORKS 100%!!!!
I had a blackberry curve 8330 with some kind of water damage - NONE of the keys were working or the trackball.. Put the oven on 200F - turned it off - put the phone in for approx. 20 minutes - popped the battery in = PERFECTION! Its crazy, but it REALLY works!

Posted on Apr 29, 2010

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Had the Same problem, set up the blow dryer about 8 inches away from it on low and left it for a while. Works now. That is all.

Posted on Aug 05, 2010

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One of my customers had this problem and what she did to fix it was leave the battery out of the phone over night... Seemed to have resolved the problem. Give it a try.


Also, Your return button works just like a scrollball press. Try that and see if that will get you through.

Posted on Mar 26, 2009

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I just did this and left it exactly 20 mins as said and my blackberry melted and is totally unrepairable now!!!!!!!!!!!!!!!

Posted on Jan 01, 2011

  • Yasmin.Ldn Aug 31, 2012

    i felt exactly the same, even was goin to pay to get it fixed, then i thought whats the worst that can happen, preheated the oven on 200 for half hour,TURNT OVEN OFF. took everything out of the phone, placed it on a oven prroof plate and left it in the oven for 45minutes. took it out and it works. ive been using this trick about 10times. it always works. oven baked blackberrys! the new brownies! (awfull, i know)

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I can't believe it!!! I saw the oven post and thought it was insane, tried everything loading OS, deleting all Apps and reloading, Nothing!!! As a last resort I tried the oven 200 degrees shut it off placed the phone (less battery) on a plate and went to sleep, woke inserted battery and everything was back to normal, thanks everyone...

Posted on Jun 18, 2010

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I was freaking out just a minute ago, happened to me, whoever said that there was a wet sensor, or w/e under the key pad was probably right, I put my phone without the battery on top of my space heater and put a hat on top to keep the heat in. Probably for about 30 minutes now it works fine. If you heat up the phone in the over or space heater and it isnt working, u didnt do it long enough.
Thumbs up

Posted on Feb 27, 2010

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OMG! The oven thing TOTALLY WORKS! I had my cell in my pocket the night before for hours as I was working in a professional kitchen. Obviously, I won't do this again...

Posted on Sep 13, 2010

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Your having a hardware issue. Check your local service & repair location for an internal hardware check. If you have insurance and pass inspection then your device can be replaced without cost. If you don't have insurance, but pass inspection, it will cost you a small minimum amount.

Posted on Mar 13, 2009

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My 8900's buttons randomly stopped working while i was at work today. So i got home and wrapped it up in a black t-shirt and left in the sun for about an hour and the brought it inside turned it on and BOOM! so i figure this confirms almost every solution on this page.

Posted on Jun 05, 2010

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Bad news for me. The oven trick didn't work for my Blackberry curve 8900. This is the second time I have had this fault on my phone. the first occurred when I went to a concert. Afterwards I took my phone from my pocket and then found that none of the batteries worked. Orange replaced the phone as it was in warranty. This time the same problem happened whilst I was having a kick around. Absolutely shocking that a phone can get 'water damage' in these circumstances!

Posted on May 31, 2010

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I have a black berry curve and my scroll ball works but wont click and my buttons wont work

Posted on Aug 21, 2009

  • Anonymous Aug 21, 2009

    i have the same problem does anyone know if there is a part that u can buy to fix it

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marcogio

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Holy cow the oven trick worked for me .... Wife thought I was crazy and was bitchin that I was gonna melt her phone ..... But in the end I saved the day ...

Posted on Apr 29, 2012

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Umm i have a blackberry bold 9000 and everything works bar the space bar i havent tried the rice or oven yet, i just think its strange that everything works bar one key

Posted on Aug 21, 2010

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My phone wont make or receive calls it displays call failed

Posted on Nov 11, 2010

Kyla Espiritu

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It's a pretty stupid and lame idea to toss the BB in the oven and get a toast BB instead of working BB but it works daaaa.....

Fun Games

Posted on Mar 13, 2013

sydjeanicole

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I followed this guide and at first it sort of worked but not fully, so I went back to the oven, this time though I left the oven on :/ and now my BB has been roasted :(

Posted on Aug 21, 2011

jayflie92

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OVENNN!!!!! that is definitely the way to fix your phone trust me! Dont cook it though. Put it in a preheated oven (200F)!

Posted on Apr 13, 2011

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My curve just started the same thing today. Mine has never been wet in the 12 months I owned it.

Instead of sticking it in the oven, I took the battery out and left the back cover off and placed my phone in front of my pc's power supply fan for a couple hours.

The mildly warm air being forced out of the pc and into my phone was just the ticket to "dry out" my non web blackberry :)

Posted on Jul 20, 2010

Saima

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Saima I just got my blackberry curve 8520 fixed by putting a new scroll in and now my keypad buttons aren't working what can I do plz get back to me ASAP!!!

Posted on Jul 28, 2013

seifsharaf

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I just wanna thank u gus, I just have the same problem and I was lucky to find u after I tried everything,

but I don't have an oven so i made it in an empty water boiler,

and it worked guys, thank u so much for your help..

Posted on Feb 04, 2013

HELPME

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The oven method does work but it seriously messes up ur keys i tried it and ma keys has gone all soft and they ent working too well so plzz help!!!! and im on pay as u go soplease help i have a blackberry curve 9320

Posted on Oct 28, 2012

Fayeh Hynes

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Ok i have a blackberry curve 8520 lastnight it went bazzurk none of the keypad would work only the tracker so i could still scroll for sum strange reason wen this happens i figured out if you run both thumbs around the keys it should return to normal

Posted on Aug 21, 2012

daniellepeck

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The oven thing really works! Mine got damaged cause I took it with me to the grocery store in the pouring rain and first I tried the blowdryer, didn't fix it, then tried putting it on top of organic baking soda with a plastic bag on top but that didn't work. Then I got on here and tried the oven thing, and the first 20 mins it didn't work too well, but I put it in for another 15 minutes and works perfectly.

Posted on May 14, 2012

me123

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Hello, i have a bb curve 8520 and im having a bit of a problem.
about 3 weeks ago i was outside in the rain and it was raining really badly, i had my phone out becuase i had a message the screen kept getting wet and so was the keyboard (basically whole phone).
then a few days after it got a little wet the keys was putting loads of letters in when i wasnt presseing anything at all. so i descided it may have been a software error (at the time i had had no idea it may have anything to do with the rain)
so with me thinking it may have ben a software area i got the password wrong 10 times so it wiped the phone, then plugged it in to my pc and put the newest software back on, when i do9ne this none of the keys att all would work and it would only let me scroll still ,so i put an older sotfware on.then still didnt work.
i took it to a phone shop and because i have no insurance they said i will need to pay about 55pound. i dont really have that kjind of money.
then i read through lots of furums and they said try the rice so i did still never worked.then they said try to tumble dryer and the hair dryer tryed both neither worked. after 3 weeks of not having my bb working it getting really anoiying.
please comment on any thing to do.
i dont really wont to put in the oven ro be honest,i have also tryed put it near an eltric fan that gets really hot that didnt work, any ideas please and ideas are welcome .
bassically the problem i have with my bb curve 8520 is that i can only scroll and it wont let me click on anything an none of the keys work at all.
thanks just really want it fixed :(

Posted on Oct 11, 2011

Anonymous

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Keys are frozen on a blackberry curve 8520, I did a soft reset 4 times and I took the battery out neither worked. What do I do next?

Posted on Sep 13, 2010

Anonymous

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Same thing happened to me yesterday and i left it on my charger from 6:15-2:30 and i was gonna go to the sprint store to see what was going on and it was working. and now its doing the same thing but it snowed and i had it in my jacket pocket the whole time it didn't get soaked but the screen got a little wet it was working and then all of the sudden it frozzed

Posted on Jan 30, 2010

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Anonymous

  • 62 Answers

SOURCE: my buttons wont work on my blackberry curve

Does the phone still have a vailed warranty? If so inform the developers and they will send you another. I the warranty has expired unscrew the back and gain access into the keypad, check the circut board for and miss soldurings and if you can't find any put it back together and take it to a repair shop

Posted on Dec 13, 2009

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My blackberry curve says error 523 then i reset but it wont work how do i fix this


There are few videos out there for the buy this is the one that works.
The introduction of this video is long,please skip to 3:00 on the video to get started.

======
The official instruction from BlackBerry
On the BlackBerry device, the following error message appears after pressing the Mute button, accessing an application, or performing a hard reset:
523 app. error. Reset.


Resolution

To resolve this issue, complete the following steps:
  1. Upgrade to the latest version of BlackBerry Desktop Software.
  2. Remove any recently installed applications on the BlackBerry device, then install the latest version of BlackBerry Device Software on the BlackBerry device. For more information about how to upgrade BlackBerry Device Software, see KB03901.

Jan 30, 2011 | RIM BlackBerry Curve 8520 Smartphone

2 Answers

My buttons wont work on my blackberry curve i can scroll but none of the buttons work. i have tried to reset it and back it up on the desktop but the problem still persists. My convience buttons just...


Does the phone still have a vailed warranty? If so inform the developers and they will send you another. I the warranty has expired unscrew the back and gain access into the keypad, check the circut board for and miss soldurings and if you can't find any put it back together and take it to a repair shop

Dec 13, 2009 | RIM BlackBerry? Curve 8330 Cellular Phone

2 Answers

None of the keys on my blackberry curve work . i can scroll using the tracking ball , but other then that nothing works .


Perform a hard reset on the BlackBerry smartphone.
"Remove the battery and sim when mobile is turned on - Re-insert battery and sim and check "
Still if you have same issue Install Blackberry Device Software.

1.Connect the BlackBerry smartphone to the computer and open
BlackBerry Desktop Manager application
2. Double-click Application Loader.
3. Click Next to start the installation process.
4. Type your BlackBerry smartphone password, if prompted, and click
OK.
5. Select the check boxes next to the names of the applications you want
to load, and then click Next
6. Click Advanced, and then select the check boxes beside Erase all
application data and Erase all currently installed applications
7. Click Next.
8. Click Next > Finish.
9. When the process is completed, the message, The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager.

I Hope this information wil fix this issue

Nov 12, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

Blackberry curve: My scroll works but none of the


You will need to get your blackberry repaired if your in the uk send me an email you can contact your provider if on a contract

Sep 26, 2009 | AT&T Blackberry Curve 8300 Smartphone

3 Answers

My blackberry curve is locked and wont unlock


i would recommend reloading the device software using the desktop software available on blackberry.com
normally a blackberry will not tell you to enter 'blackberry' unless it is trying to wipe the device.

Jul 11, 2009 | RIM Blackberry Curve 8300

2 Answers

Blackberry curve scroll button sticking


I had a similar problem, and the only solution is to change the trackball which cost between $5 & $10 dollars on e-bay. An easy and cheap fix, it comes with the tool to replace the assembly. A kid can do the job

May 11, 2009 | RIM BlackBerry Curve 8310 Smartphone

2 Answers

My buttons wont work on my blackberry curve i can scroll but none of the buttons work. i have tried to reset it and back it up on the desktop but the problem still persists.


Have you had any water damage? I guess the phone needs to be opened and you need to look at actual connections on the board especially under the keypad membrane. You can find opening instructions on the 8300 by a google search on many sites

Mar 11, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

How do i reset blackberry curve 8310 to factory settings when none of the buttons work?


There is a program called "JL_Cmder". Its a Program which can Wipe or reset your phone when your phone is connected to the computervia the USb cable.

Feb 17, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

1 Answer

My blackberry is completely frozen and i cant press anything


You phone could just need a simple reset if the problem is based upon the software.
To do that click the link below to download the Blackberry Desktop Manager and the Blackberry Device Software for your Curve and run the app loader to reset your device
https://www.blackberry.com/Downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4

Jan 23, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

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