This, apparantly, has been a problem for many buyers of this product. It looks to me like they have a severe QA problem, and release them bad in the box to their customers. Scroll down on this webpage, and read the reviews...not good news:
http://www.sale-refrigerator.co.cc/haier-hvz040abh5s-40-bottle-wine-cooler/
Here are mixed reviews from Amazon.com:
http://www.amazon.com/Haier-HVZ040ABH5S-Bottle-Wine-Cooler/product-reviews/B000JXFGFM
Having a 1 out of 5 star rating, this product has some quality issues out of the box, but when it works, people enjoy it, so it may be a good unit IF you get one that works.
I would contact them, and arrange for a replacement, or get your money back. Choice, of course, is yours.
Good luck, hope this helps, and thanks for using FixYa.
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