First of all, let me tell you that the DV1000 series Notebooks are divided into two types..
One type is shipped with
Conexant AC-Link Audio card and the other models are shipped with
Conexant High Definition Audio card.
So, if your Notebook is shipped with AC-Link audio card, you will not be able to install the High Definit audio drivers and vice versa.
So, first, try downloading and installing the
Conexant AC-Link Audio card Drivers for your Notebook from the link below :
ftp://ftp.hp.com/pub/softpaq/sp32001-32500/sp32272.exe
Save the file on the Desktop or My Documents folder and double click once the download is completed to installs the drivers.
However, if you are unable to install the above Drivers, we can come to a conclusion that the Notebook is installed with
High Definition Audio and to install this drivers, we need to install the
Microsoft Universal Audio Architecture(
UAA) drivers before installing the Audio Drivers.
Download the
Microsoft UAA Drivers for your Notebook from the link below :
ftp://ftp.hp.com/pub/softpaq/sp32501-33000/sp32646.exe
Save the file on the Desktop or My Documents folder and double click once the download is completed to installs the drivers.
Once the download and installation is completed, restart the Notebook and now, you can download and install the
Conexant High Definition Audio drivers from the link below :
ftp://ftp.hp.com/pub/softpaq/sp32501-33000/sp32864.exe
Restart the Notebook and you should be able to use the notebook normally.
Hope this helps...
1. In device manager is there an unknown device? If so right click on the unknown device and click properties. Click Details tab and what does it say under device instance id.
2. Does the laptop "turn off" when you are using it or does it reboot?
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