How to reset ipod - Apple iPod nano

Here is a video that will go along with the previous solutions! Hope this helps: ">

Important: If your iPod is frozen or won't turn on, it may be because iPod is paused or the Hold switch is in the locked position. If so, a lock symbol appears on the screen. Slide the Hold switch to the unlocked position and check the screen.

If the iPod is connected to a computer and displays any of the following messages you should eject the iPod from within iTunes instead of resetting it:
Connected. Eject before disconnecting
Sync in Progress. Please wait...
Do not disconnect

If your iPod is frozen or won't turn on, the steps to reset it vary by model. You can easily tell which iPod model you have if you're not sure.
Products Affected

iPod nano, iPod mini, iPod, iPod classic 160GB (Late 2009)
To reset an iPod with a Click Wheel, including:





iPod nano (5th generation)
iPod nano (4th generation)
iPod nano (3rd generation)
iPod nano (2nd generation)
iPod nano iPod classic iPod (5th generation)

iPod with color display (iPod photo)
iPod (Click Wheel)

iPod mini
iPod mini (2nd generation)




1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)

2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.

Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.

If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
To reset iPod, iPod (scroll wheel), iPod (touch wheel), and iPod (dock connector)


Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step.

If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button.

When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time are preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on.
iPod not responding

If your iPod does not respond to these steps, see these additional troubleshooting steps.
Additional Information

Apple releases new versions of the iPod Software Update application from time to time. These later versions may include new functions or improvements to existing features. Learn about updating iPod's software.

To return iPod to its original factory settings, use the iPod Software Updater utility to restore iPod

How to restore/reset iPod

1. Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
2. Download and install the latest version of iTunes if necessary.
3. Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
4. After a few moments, your iPod will appear in the Source panel in iTunes.
5. Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
6. Click Restore.
7. If you are using a Mac, you will be asked to enter an administrator's name and password.
8. A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
   • Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
   • Leave iPod connected to computer to complete restore (typically applies newer iPod models).
9. During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
   Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
10. After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.