20 Most Recent Apple iPod classic MP3 Player Questions & Answers

The following simple guidance is about transfer music from old iPod to new iPod with the "Transfer Purchases" function of iTunes:

  1. Plug the Old iPod into computer via the USB cable. Then launch iTunes.
  2. Click "File > Device > Transfer Purchases". iTunes will automatically transfer the songs to iTunes library.
  3. Plug the new iPod into computer. Then import the songs from iTunes to the new iPod.
But if you want to move the whole music library between iPods, here are better ways to help you do that:https://www.leawo.org/tutorial/how-to-transfer-music-from-old-ipod-to-new-ipod.html?=1400

Apple iPod... | Answered on Jan 17, 2020

try asking apple we know of no fix here

Apple iPod... | Answered on Sep 30, 2019

I followed the instructions here, saving the cover artwork from amazon and then adding it using the 'get info' tab for the album. http://www.downloadsquad.com/2006/11/30/how-to-fix-your-itunes-artwork/

Apple iPod... | Answered on Apr 01, 2019

hi dear

Following is list of iPod and iTunes Error messages or Alert messages you may come across while trying to open or install iTunes, update, sync or restore iPod, making a purchase from iTunes Store, or perform any other activity in your iPod/iTunes:

  1. "Unable to Check for Purchased Music because an error occurred (-5000 error)."
  2. "Error (-35)"
  3. "There was an error in the iTunes Store. Please try again later."
  4. "-5000" and "-35"
  5. “Error 1415” “Error 208” “Error 1418” “Error 1413” “Error 1427” “Error 200” “Error 1402” “Error 50” “Error 1406” “Error 1407” “Error 1428” “Error 1417” “Error 60” “Error 42” “Error 48” “Error 39” “Error 1417” “Error 53” “Error 69” “Error 50” “Error 3221””Error 2738” “Error1921” “Error 1607” “Error 5000” “Error 9006” “Error 9800” “Error 9814” “Error 9815”
  6. "Failed to locate Supported File Types or There Are No Photos Found on this Device"
  7. "the iPod ** cannot be updated, the required folder cannot be found"
  8. "Cannot connect to the iTunes Store. An unknown error has occurred”
  9. “Disk is locked”
  10. "iTunes folder cannot be found"
  11. “Disk cannot be read from or written to”
  12. “Firmware update failure”
  13. “Drive not formatted”
  14. "The iPod "username's iPod cannot be updated. The required folder cannot be found"
  15. "Folder cannot be found or created"
  16. “Attempting to copy to the disk [iPod name] failed. The disk could not be read from or written to.”
  17. "Sync failed: unknown error (-124)"
  18. "iPod cannot be synced: required folder cannot be found"
  19. “iPod Service Error”
  20. Cannot Import to Itunes - error 2002”
  21. "Attempting to copy to the disk (iPod name) failed. The disk could not be read from or written to"
  22. “The iPod "Customer's iPod" could not be restored. An unknown error occurred (1418)”
  23. "The iPod "Customer's iPod" cannot be updated. An unknown error occurred (-50)"
  24. “iTunesSetup.exe is not a "valid Win32 application"
  25. "Internal manager error”
  26. “iTunes 7.02 not a valid Win32 application”
  27. "itunes.exe - Corrupt File"
  28. "An Unknown Error occurred (-39)"
  29. "Could not complete your iTunes Store request. The store may be busy. Check your Internet connection or try again later."
  30. "There was an error downloading your purchased music. An unknown error occurred (-50)."
  31. "-9800, -9815, -9814"
  32. "Unable to Check for Purchased Music because an error occurred (-5000 error)."
  33. "There was an error in the iTunes Store. Please try again later."
If you come across any one of the above Error or Alert messages, then either your iPod/iTunes has gone corrupted and your iPod may be in for a crash or maybe you’re already facing an iPod crash. iPod might crash or get corrupt due to any of the reasons from hardware failure to corrupt iPod cache to damaged Files or to damaged disk structure.

You must be cautious and try to recover lost data from your iPod from reliable and proved software which is non-destructive and can recover all data—damaged or deleted. Any compromise can thwart your recovery process. Try Stellar Phoenix iPod Recovery Software.

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Apple iPod... | Answered on Aug 14, 2018

Generally with IPods, if the battery goes flat, you sometimes have to leave it for more than 24 hours..then try turning it on while its still on the charger...

Apple iPod... | Answered on Jan 24, 2018

Well banging it certainly will not help. That being said, leave it plugged in and charging overnight. iPod batteries generally in older models takes forever to charge...make sure lock is on...you will see an orange/red mark..

Apple iPod... | Answered on Nov 14, 2017


Please click on this link, select your region and then select the nearest service center--

Apple ipod service center

Please post for any further assistance. Hope this helps...


Apple iPod... | Answered on Aug 10, 2017

your songs and pix should be backed up in your itunes library. So that should not be a problem. First try erasing and restoring you ipod in your itunes library. Sometimes it takes a few time to do. You can also hard reboot your ipod by powering it up and holding the center button and the menu button at the same time until the screen goes black for a second and then the apple logo will show up ... once you erase or reboot it connect it to you itunes and reload the media you want on it .. . hope this helps

Apple iPod... | Answered on May 10, 2017

it is all the cache and extra that's still on your ipod and it's useless. you should factory reset it and it should probably clear up.

Apple iPod... | Answered on Oct 14, 2016

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