HP OfficeJet 7410 All-In-One InkJet Printer Logo
Posted on Apr 01, 2008

Officejet 7140xi print problem

I can print, but no black ink is displayed. I have changed the printhead and the cartridge, to no avail. What to do next?

1 Answer

A

Anonymous

Try getting the printer to re-initialize itself, also make sure that the copper contacts on the cartridge and printhead are clean.
You may be able to fix this issue by unplugging the unit while it is on and holding the # and 6 while plugging the unit back in (semi full NVM reset)

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I have provided the information that you will need ok
best regards mike
This document provides information on how to replace a printhead or ink cartridge.A printhead may need replacing when print quality issues cannot be resolved by cleaning the printheads or a front-panel display message indicates a printhead needs to be replaced.An ink cartridge needs replacing when a front-panel display message indicates either:
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c00064460.jpg Do not touch:
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c00064461.jpg
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