My name is harold lanham and i renewed my norton account on march 2 2010 i dont have it now my order no is NP12466382 iput my email as [email protected] but my e mail is [email protected]

One of the steps in renewing your Norton or Symantec subscription is to create an account with them. Click here to log into your Norton account and log in. Your account will have the version you purchased or renewed and you should be able to get it to download again and just follow the screen prompts.

I think you might have did this...
Just to confirm ...

Did you try contacting Norton about this?

go to http://www.google.com/url?sa=t&source=web&cd=1&ved=0CBsQFjAA&url=http%3A%2F%2Fwww.mynortonaccount.com%2F&ei=8aE9TebgKIHGlQfix_TTDA&usg=AFQjCNEF1whBt6NtlZlxw-OaCVM7XaVmAQ

use the account information you used to create the account. Once in there you can uncheck the product in the auto renewal feature.

I woudl also suggest telling the repair person they should be more informed. McAfee is not as good as norton in anyway. You also do not need to buy a new PC to get norton you can get it from a store as well.

I would also suggestyou lookign in to Avast! or AVG virus scan. They work better and use less computer resources (memory, cpu time, etc) than both norton and mcafee.

Please activate Norton program with the newer product key and run Live update

This is an issue that frequently comes up. Please make sure that you have your product key from your new subscription stored (the MyNorton account is a useful place to store the data since you can cut and paste the number into Norton IS).

First check if NIS 2009 has your correct subscription information. Start the program, click on Help and Support > Subscription Status. Click Finish when that window finishes its activity.

If it is still confused, my solution is to update to Norton Internet Security 2010 (no cost to you).

One way to do this is through the Norton Update Center:
http://updatecenter.norton.com/?NUCLANG=en

The other is to use the Norton Removal Tool:
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
After the product removes all trace of any Norton product and rebooting your computer, if you have a good internet connection, it will lead you through downloading and installing the updated product. I recommend the Removal Tool since frequently the error you report is due to NIS not correctly updating the registry when the new subscription is updated.

I hope this helps.

Cindy Wells
(NIS 2010 is for XP, Vista and Win7)

As i researched the 3 user subscription refers to max 3 pcs per house. There shouldn't be extra payment and I strongly suggest to contact Norton directly and ask for refund or explanation. I also suggest that you must not let anyone link automatically to your bank account and charge you. Do your purchases one by one. I hope you are not scammed through email! Hope that helped!!

You will get a confirmation email for the renewal. You can use the renewal code inside the confirmation email to activate the Norton product.

go to www.mynortonaccount.com and click on forgotten password then you will get an email with temporary password

when you have ordered the renewal, you should have received an email with a renewal code. Even if you have not received the email just go to the URL so that you can access your order and get the renewal code. (www.findmyorder.com or http://shop.symantecstore.com/servlet/ControllerServlet?Action=ContentTheme&Locale=en_US&SiteID=symnahho&ThemeID=106300&pbPage=OrderStatus&resid=S7XhpQoBAkgAADuUy8QAAAAb&rests=1270210979283)

once you have the renewal code, you can open the Norton program and click on subscription and follow the instruction.

Please encourage us if this was helpful to you.

yahoo mail won't come up.