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The following error message opens after the PC is started after a recovery:
Your system has detected a configuration error. Please call your Customer Care Center number, located in your Warranty and License information, for technical support. (Code Purple) contact hp tech support...meder's tv serviceFigure 1: Code Purple error
Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code (code 1-3) consists of one beep, a burst of three beeps. This beep code tells you that the computer encountered a memory problem you need to reseat your memmry modules just remove them and place them back in the same or a diffrant slot this cold be loose connection by connecting them again you fix it ------------------------------------------------------------if you dnt know abt it see this it will help you http://support.dell.com/support/edocs/systems/dim8400/sm/parts.htm#wp1052406
There is no way to fix a Code Purple error on an HP computer.
Basically what has happened is that there is a Hard Coded Information "Tattoo" on the motherboard that tells the computer what hardware should be on this machine. The Hard Code and the hardware do not match. It is kind of a known fault by HP.
But there is some good news. No matter long your computer has been out of warranty, this problem IS covered. The wrong hardware was put into your machine and no matter when this error occurs, HP will support it.
Call HP's tech support and when you speak to a Technical Agent, you let them know you got the Code Purple Error, and they should immediately escalate your call to their Hardware Specialists and set up a service repair where they send you a box and paid shipping label to ship your computer to one of their repair facilities where they will fix it and send it back to you at no cost. Call 1-800-HP-INVENT.
I used to work for HP tech support and we would see a Code Purple case about once every few months, even on computers 3+ years old.
code purple is a hp and compaq term meaning the machine has detected an error in hardware(adding card etc) the mb's are tatooed and usually the machine is sent back to be re tatooed.sometimes installing the microsorft version of the software, after a format (no restore disk) will stop this from happening.
Code "purple" means you and your computer are done. It is an unrecoverable error that means you need a new system. However, I have found a couple of postings that claim to know a fix. I can not verify these methods, I do not own a HP or other type of prefab PC (custom is the only way to go). Anyway, here are the links, good luck.
CCD has gone bad , it is the sign of CCD failure first pics gets purple shades and overexposed white seems like pink purple and then all off dont spend time and money in diagnosing th fault i am 100 % sure abt it, i dont think it is worth to get it replaced u can get a new one around the cost replacement , fuji and nikon are good in results
i know i havent fixed ur problem but no body can in this situtation pls rate me genrously bcoz i helped u in diagnosing ur problem without wasting time
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