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Posted on Mar 07, 2008
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My camera won't connect to my computer

This just recently happened. when i connect the usb to my camera the usb doesn't read my camera. it is connected properly but no pictures pop up or anything.

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  • Master 477 Answers
  • Posted on Mar 24, 2008
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Joined: Feb 16, 2008
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This can be caused by several things. First plug up another USB device to that port. if it works you know your port is good. next hook up the camera and look in my computer for a extra drive letter. if you see on that is your camera. If nothing still see if you can hook it up to another persons computer to see if your cable and camera is ok. If the camera does work and none of these help out then it is a drivers issue. you will need to go into saft mode by hitting f8 when the pc first starts up goto option 3 safe mode now right click on my computer Icon and goto properties. Find device manager. in their click on hardware now find the USD devices and try to remove all of the usb listings once you have done that reboot the system the system will come up in normal mode. And start loading all of your usb devices again. Now hook up the camera and see if it works. If that does not work then in XP goto the system tools are in you accessories area. and choose system restore. choose the date closest to the last time it worked. Once you restore the system then hook up the camera again. This should work as long as all hardware is good.

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Consider NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program, such as Windows Photo Gallery or Picasa.
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It sounds like your USB terminal on your computer is bent or damaged.

This often happens.

Try using another USB port as there are usually multiple ports on the computer.

If this still doesn't work, the camera's cord may be what's having the issues as the terminals and contact points inside are bent.

I would consider getting a new webcam or replacing it if you have recently purchased it.

Hope this helped!

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Consider NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


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