Remove the top cover.
There will be several screws holding the top on. Remove all and slip the top cover backward to remove.
This will expose the internal system. You will see the disk inside under the laser disk reader.]
You will see a gear the drives the sliding disk holder/loader. This is the part you see come out of the door onto which you place the ****. Roll the gear with your finger and the holder will move. Keep going and the disk will come out as normal. Remove the disk and try to plug the unit in and press the close button. The unit may close as per usual. If not rotate the gear again until the holder goes full back inside. Again try to plug in and press open. It may start working. If not is had problems.
Hope this helps
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