Sliding drawer in the top refrigerator section

I have the 700 TC and the deli drawer has been a wobbly fit since my contractor installed it, until the drawer finally came of the tracks. My hubby tried to fix it first and he removed the sliding track parts from the track pieces that are attached to the drawer. Here's how I fixed it:

First, notice there is a white end cap on the removeable track pieces. Also notice that the white metal track that runs the length of each track piece is supposed to line up around two grooves that stick out toward the front part of the attached drawer track. Take the end of the detached track piece that is open (no white end cap) and line the track up around the two grooves. Slide the detached track piece all the way back, in place around the grooves. It should snap into position at the end, so when you pull the track out, the attached track slides along with it and stops before you can pull the whole piece out (the way a well made drawer stops so you can't pull it all the way out when you are using it). Do this for both detached tracks if they have both been removed, and if they are attached be sure they are snapped in and sliding correctly, and stopping as described.
Next you will put the drawer in. Because the refrigerator door is in the way, this was tricky. My door opens from the center out to the right, so the right part of the drawer could not be directly put on the track because the refrigerator door was in the way. First slide the easier drawer side (for me, the left) over the metal track. The top of the metal track holds the drawer. The plastic drawer has 3 grooves that grip the three metal grooves on the track. Where the metal track grooves upward, the plastic grooves grab it underneath, and vice versa. To get the right side of the drawer in place properly, I had to work from the side, lifting and lowering the plastic grooves up over and under the metal track. I'm pretty sure this is the step that my contractor didn't complete, because before I got the drawer on the track correctly it was sliding the way it did when he installed it. This might be easier for a woman to do - someone with smaller fingers who can get into the space easier. Anyway, I hope this is helpful. I think it will make sense if you read this while you are looking at the drawer parts. So glad my deli drawer is finally functioning properly.

Hi i have the 700tc as well,,ok the best way to place the drawer,,,extend the 2 sliders all the way out,,there is one pin at the end of each slider and 1 hole on each side of the drawer lip which lays on the track ,,,the holes on the drawer must fall into the pins otherwise it will not close,,,so place the drawer on top of the slider ,,,what usually happens is the sliders tend to roll back into the housing of the fridge,,,so while the drawer is resting on the sliders reach under the lip of the drawer and pull each slider until the the holes of the drawer falls into the pins,,,when the drawer is seated in the pins it will close smooth,,,hope this helps