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Posted on Nov 26, 2009
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My camera's lens is stuck open.

My camera ran out of batteries while it was on and I out new batteries in but now it won't turn on. Yes, the batteries are working.

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  • maxaroni77 Nov 26, 2009

    I'm sure the batteries are in the right way. The light went on, but the lens wouldn't retract and the screen stayed black.

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  • Contributor 11 Answers
  • Posted on Nov 26, 2009
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Double check you put in the batteries in the correct direction. This has happened to me before and usually when new batteries are put in, just push the on/off button again and it will close lens and go back to off position.

  • Anonymous Nov 26, 2009

    ok now you have to do a reset.
    1. you can take batteries out and hold down the off/on button for a good 15 seconds (this discharges the battery) or just wait a minute. then put battery back in and try turn on again. this probably won't work.
    2. most sony camera's have a reset button on the bottom. push this and turn it on again. you will have to reset all your setting like time, date etc.

  • Anonymous Nov 26, 2009

    actually your reset button is behind the back panel.

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