Sony KDF-E55A20 55 in. LCD Television Logo
Posted on Nov 20, 2009
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I have a kdf-55e2000 the top of the screen has a shadow about 8 inches going across the screen. What do you recommend I do to fix this?

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Anonymous

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  • Master 1,284 Answers
  • Posted on Nov 20, 2009
Anonymous
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The shadow is most likely red in color? This is a very common issue and requires the light engine or also called the optics block replaced. The good news for you is Sony has extended the warranty for this replacement until June 2010. I have included the link for this instance and would advise you to move quickly and take advantage of the repair. Now if ANYTHING like your lamp need to be replaced that is on you as Sony is only covering the optics block, but hey its the most expensive part to replace anyway. Please take a few moments to rate my answer. Thanks...

http://esupport.sony.com/perl/news-item.pl?news_id=293&mdl=KDF55E2000

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