Question about Sony KDF-E42A10 42 in. LCD Television

1 Answer

Yellow and pink line accross top of screen.

I have a Sony KDF-E42A10. Had it for about 16 months now and am getting two 1 inch bars accross the top of the screen accross all inputs. The top one is pink and then right below it is yellow. Any thoughts on what might cause this or how to resolve it?

Posted by Soog on

  • courtcowart Sep 30, 2008

    My Sony 46 inch lcd projection screen has a yellow and pink line running across the top of it. This starting happening after a long power outage following hurricane Gustav.

  • Soog Oct 06, 2008

    Finally got around to calling a service tech about this and just wanted to let anyone know of the results. It turned out that this is a pretty common issue because when I called the guy he knew the part to order right away. Came by with the new part (I believe he said it was the light engine or optics engine) and replaced it in about 30 min. Quick and easy. Problem solved. Asked him what could cause this and he explained that there likely wasn't anything that I was doing and that it's just one of those parts that can last years or go out in a few hours. Thank goodness for warranty coverage!

×

Ad

1 Answer

Anonymous

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

We have aKDF-E42A10 for a bout 2 yearsnow and we now have 13 horizonal lines across the screen, they look like small square dotted lines across the entire screen from top to bottom. It be gan acouple of months ago as 2 of these lines that seemed to move up the screen. I called technical support and he made it sound like he never heard of the problem. I am very upset with sony right now. Anybody know how to fix the problem?ricedog

Posted on Oct 10, 2008

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

We have a Sony Grand Wega KDF-50A10We just started having an issue with verticle lines in the picture that extend from the top down about 1/3 of the screen. There are similar diagonal lines on the bottom...


It will be best for you to visit the site linked here. It has screen-shots to defective LCD screens, and details about the faults. You can compare them to that of your TVs' and can determine the cause of the fault. If you wish to get more details, check this. http://electronicshelponline.blogspot.com/
Pull up previous posts by its left sidebar, or type in the brand name and model number to of your set, to its search box, and press 'Enter' or view it in Mosaic / Timeslide option.

Sep 29, 2013 | Sony KDF-E50A10 50 in. LCD HDTV

1 Answer

There is a 3 inch color difference going across the top of my television. I replace the lamp because it was near the end of life but that still didn't fix the problem. what do I do. I have not resest the...


It sounds like you have a faulty optics block. It usually shows up as a reddish bar going accross the top 1/3 of the TV. If this is the case you are in luck as Sony has extended the warranty for these faulty units. Click on the following link for information..

http://esupport.sony.com/perl/news-item.pl?news_id=293&mdl=KDF50E2000

Nov 11, 2009 | Sony KDF-50E2000 50" HDTV

1 Answer

Sony KDF 3LCD Screen has a horizontal orange tint stripe at top


This problem is caused by a defect in the optical block. It causes about 1 - 1.5" tint usually green, orange, or yellow at the top of the screen. The part is very expensive, retails around $600-800 usually. You cannot fix it without replacing the optical block. They did have an extended warranties for this particular issue because of a class action lawsuit on certain models. Call Sony to see if your model is one of the ones they extended the warranties.

Oct 05, 2009 | Sony KDF-E50A10 50 in. LCD HDTV

1 Answer

A Dark Bar at the top of the screen that looks pink against white


the light engine is defective if you have black bars that look pink.

Sep 05, 2009 | Sony Grand WEGA KDF-42WE655 42" Rear...

1 Answer

Blue hue accross bottom of screen - Sony KF-50WE610


You can try doing this, turn on the Tv and select the service menu, if that tint also shows on the menu, it's most probable to be your DMD board, but if it doesn't it might be the video board..

Jul 03, 2009 | Sony Televison & Video

1 Answer

Our Sony KDF-E42A10 42 inch LCD TV has yellow hue


Contact Sony. You need optical block replaced. Class action .Sony may cover this.

Apr 07, 2009 | Sony KDF-E42A10 42 in. LCD Television

4 Answers

Color bands at the top of the screen - Sony KDF-50E2000


I have the same TV with the same problems. Sony has issued a recall for these tvs. Contact sony and will fix it for free or give you a discount on another tv.

Apr 02, 2008 | Sony KDF-50E2000 50" HDTV

1 Answer

Sony Grand Wega KDF-E050A10


Authorized sony repair center told me the problem was the Q Box. Ever heard of this? Part runs about 300 bucks. TV is out of warrenty as it is 2 years old. Do you think it is worth it to fight sony and get them to replace the part or just fix the TV?

Part Number is A1167541A, service rep called it a Q Box in the diag, however the web says its the b block assmy.

read this if you think it's the same problem

Feb 01, 2008 | Sony Grand WEGA KF50WE610 50" Rear...

1 Answer

Horizontal (dashed) line across screen


On the KDFE55A20 this sounds like a bad Q-Box. I would get an estimate from a Sony authorized servicer as this part may be quite expensive. On the 55A10 model this may be the B-Block and is also quite expensive. Getting an on-sit estimate would be the first step I suggest. Again go with an authorized Sony servicer. Call Sony or go to Sony.com for customer service. Good Luck

Nov 21, 2007 | Sony KDF-E55A20 55 in. LCD Television

Not finding what you are looking for?
Sony KDF-E42A10 42 in. LCD Television Logo

Related Topics:

353 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Televison & Video Experts

The Knight
The Knight

Level 3 Expert

76352 Answers

Muntejaya Ginting
Muntejaya Ginting

Level 3 Expert

10422 Answers

Ekse

Level 3 Expert

13434 Answers

Are you a Sony Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...