GE nautilus soap dispenser "frozen" shut.

Chances are the plastic catch broke or wore off. If that's the case, you have to replace the entire soap dispenser.

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The soap dispenser is openned mechanically by the movement of the knob by the timer. So even when it is unplugged the soap dispenser will open if you turn the knob. Try a different plug. Otherwise check the cord. Next you would check the power supply inside.

Hi,

There are three common problems that cause the Soap Dispenser or Cup not to open. I have a tip that will explain these problems in detail....

Dishwasher Repair Problem Detergent Cup does not Open

heatman101

Main detergent cup won't close on GE Potscrubber 700 GSD700.A workaround is to add the additional detergent with rinse aid 18 minutes intothe wash cycle. To repair, switch off power through circuit breaker. Set timerknob to 12 o'clock. If the detergent cup lever spring opens the cup after it isclosed, remove screws on panel that holds detergent cup and remove the panel upand out of door. Remove timer cover by moving it right and pulling up to exposetimer, see photo 1. If a spring is loose, it can be reattached as follows.Remove two screws that hold timer, then remove timer. Do not remove timer knobfrom front of GSD700 because knob is designed for removal from rear of panel,after the timer is out. If spring attachment point broke off, reinforce it withepoxy (JBKwik), see gray cone upper right of center in photo 2. After epoxy cures, drill and tap a hole for a metric 3 - 0.5mm-8mm screw (4-40 may also work). Install spring between new screw anddispenser linkage and tighten screw, see photo 3. Install timer, jiggle knob so it engages timer and securetimer with two screws. Pull dispenser lever down to make sure it moves andsprings back. Replace round switch and cover. Install white cover with leverextended through it. Install cover screws, close soap door, and rotate timer,soap door should open after about 90 degrees of rotation followed by rinse aidactuation.

We mistakenly switched liquid detergents and mixed enzyme based and bleach based. They gelled in the dispenser. I took the outer door cover off and could not figure out how to take the white plastic despenser off of the main door without breaking it. I disconected the electrical harness and took the main door off the hinges so I could take it outside, turn it upside down and use the garden hose pressure nozzle to blast the gellout of the white plastic dispenser. I use a piece of plastic coat hanger to poke around inside to break up the gell several times. It all came out in marble size pieces.

Someone put the wrong detergent in this machine causing the suds problem. Manually fill the machine with COLD water. Set it to pump out. Refill with COLD water and pump out again. You may have to do this several times to clear the suds lock condition.
Use only COLD water as HOT water will cause more suds.

This may or may not be the answer you are looking for but I know with mine the soap dispenser will not close unless the outside dial is completely in the "off" position. Trying turning the dial clockwise very slightly. If you hear a click and it resets the soap dispenser position that should work. Otherwise I have no idea. :)

Sometimes these get gunked up and need to be coaxed....so take a butter knife...insert it in the edge of the dispenser tray...pry gently...all the while turning the timer control knob...it should pop open at one point if not try a little more pressure...and once open .clean thoroughly..if it persists you may have a timer or control panel issue...also use factory recommended soaps...


I hope this helps...Good Luck and Good day....thank you for rating my effort.....The Fang.

It sounds like it may be stuck between cycle steps.(this sometimes happens if the washer is open during a cycle)Try and run it through one full wash cycle as it is.Then check to see if the soap door will close.If not,the lack may be broken

My GE Nautilus, Serial # GSD363F00W, Model # LA774908 is about 3 or 4 years old. I use it at least once a day. It has been working fine. Today I turned it on, red light came on, and I heard activity of some sort inside machine but no water came. Turned washer off, looked inside, no water. Turned machine back on, again heard some sort of activity but again no water came. Tried twisting the dial through the washing cycles, detergent cup dispensed detergent and dry heat come on, but no water.