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Posted on Oct 28, 2009
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We have a machine error that is codsed E04 - 02 and there is no paper jam? can you hel. we have a panasonic DP-4510

  • Anonymous Jan 02, 2013

    check the paper output actuator arm possible snap off

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  • Master 1,986 Answers
  • Posted on Oct 28, 2009
Anonymous
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Check paper exit sensor# 1 or 2 to see if they have become disconnected

GO to service mode, function original size and 3 go f9, then
ram initialize and lbp reset and hopefully that will reset it....

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For most of the Panasonic DP-8000 series multi-function printers, a J42 error indicates a paper jam in the paper exit/fuser area. The pictures here, https://www.manualslib.com/manual/117056/Panasonic-Workio-Dp-8060.html?page=45#manual , for the DP-8060 may help you find the jam. This manual does apply to the DP-8045, https://www.manualslib.com/manual/117056/Panasonic-Workio-Dp-8060.html#manual .

I hope this helps. If the error persists, there may be a damaged sensor inside the printer. That is not something I can't help you solve.

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