Whirlpool MH7135XE Microwave Oven Logo
Posted on Dec 31, 2007
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Microwave Hood Light Problem

Model # TMH14XMD0
Hello-the light that shines down over the stove will not work. We have replaced the bulb but that is not the problem. Tech support at Whirlpool suggested it might be the wiring behind it, but we can't figure out how to get to it.

Any suggestions?

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William Miller

William Miller

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  • Whirlpool Master 9,179 Answers
  • Posted on Jan 01, 2008
William Miller
Whirlpool Master
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Joined: Sep 15, 2006
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We see this a lot. The problem is probably not the wiring, but on the control panel, which we regularly repair nationwide for $39.95 postpaid.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

This can often also affect the exhaust fan operation, too. The lights and fan can be inoperable or stuck on too.

Details of our service and critical safety information and disassembly information is at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

We're happy to help and we appreciate your thoughtful rating of our answer.

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We see (and repair) this a lot. The problem is on the control panel, which we regularly repair nationwide by mail for $39.95 postpaid in about a week or so.

At our Web site, you can get details of our service, plus we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Or if you prefer, you can order a new control circuit board for it here for $140.10 plus shipping. (Just enter the model number as MH1140XMQ-1 without the dash).

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

The lights can can be inoperable or stuck on or no bright, too. Sometimes this will similarly affect the exhaust fan operation or inside light, too.

Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
[email protected]
http://www.microwavedisplay.com

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