At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
My floor gets flooded some times when I do a load of laundry (Whirlpool model WTW5310SQO, purchased from Costco). I've owned the machine for one year and never had a problem until now. I couldn't find any leaks or loose hose connections. The drain hose is connected properly into the drain basin. Even though it's supposed to be able to handle "super loads," I only wash small to medium-sized loads, and I'm careful not to overfill the washer with large loads or bulky items.
The problem is I can't tell where the flood water is coming from, so I don't know whether to call Whirlpool applicance repair or a plumber for a clogged drain or some other problem. Naturally, it never floods when I stand and watch it through an entire cycle. However, it seems to happen if I two loads in a row, or if I select a medium-sized load instead of only a small load.
The washer is still under warranty, so Whirlpool service is free, whereas a plumber costs $, which would hurt considerably bec. I've been unemployed for almost 16 months. Any help/suggestions would be greatly appreciated. Thank you!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Is the water flooding coming from the top of the washing machine?
Check the drain pipe in the back to see that it's not loose. Also, look inside the drain pipe and make sure there is no algae. Algae might cause low flow through the drain pipe and it will overflow.
Due to the fact that you have had two different machines with the same problem seems to rule out a problem with the machine itself. Inspect the drain system that the machine discharges into. I have seen washers that have pumps which can overwhelm the house drain--the cure was to increase the machine's drain spout outer diameter with duct tape until it was a tight fit into the house drain. This prevented water overflowing from that point. The better cure would be to increase the drain pipe size, but that can get pretty expensive. Hope this helps!
1. if the water is not flooding the floor, then you have a drain hose siphoning problem. raise or loop the drain hose up in the back of the machine higher than the highest water level of the machine.
2. if water is flooding the floor and the only way to stop it is to shut it off at the fawcet then the water valve is bad and needs replacing
if this is a top load washer,check your hose going to your water level switch, mine has come off before up under the control panel and flooded my floor. also the diaphram in the switch itself could be bad.
The end of the drain hose is too low or is stuck too far down the house stand pipe and is causing the machine to siphon water out at the same rate which it is filling. If this wasn't the case, it would be flooding the floor
I never had this problem with my unit, but I've been using detergent that is specifically designated for front-load washers. You can find it at Target or any other store. It's supposed to reduce the amount of suds/foam build-up within the unit, so it might prevent thte flooding.
×