It is a Winix 5500-2
Question edited for clarity, full 'make model (what it is)'.
Question moved from Computers and Internet.
Troubleshooting
https://cleancrispair.com/winix-air-purifier-troubleshooting/
Manual
https://www.winixamerica.com/wp-content/uploads/2022/07/User-Manual_5500-2.pdf
For anything more contact them direct for factory service.
+1 (877) 699-4649
Resetting Filter Life:
After replacing your True HEPA Filter, place the Pre-Filter
back in and close the Front Panel. While the unit is on, hold
the Filter Reset Button for at least 5 seconds until you hear
the beep. After the beep, the Filter Replacement Indicator
will disappear. Your Winix True HEPA is now reset
you can call (877) 699-4649 for more help
Testimonial: "I did that more than once the fan lights are still flashing"
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