PUR (FM-9500) Air Purifier Logo

Question about PUR (FM-9500) Air Purifier

1 Answer

Red led light on constantly

Pur water filter led turned red after it had been green and remained lit on red even when not filtering. tried removing and replacing water filter but the led is still on and still red constantly

Posted by sinn4guitar on

  • 2 more comments 
  • njbowen Feb 16, 2009

    i have same problem, pur filter light turned red and stays red after filter change. light is solid red, not ever blinking red.

  • erex 01
    erex 01 Sep 21, 2017

    Similar issue but, my Pur Filter light kept flashing red after filter replacement. I just remove the filter from the sink, cleaned out minor debris from the entering screen. Really didn't see anything obvious. I ran water back through the water exiting end and rinsed the entire housing off. Reassembled it and the green light came back on flashing as it should.

  • Julie K Haisler
    Julie K Haisler Dec 22, 2017

    Genius!!! Thank you I was going to take it back. So simple, and obvious but it took you to tell us. Thank you so much and HAPPY HOLIDAYS!!

  • Samuel Tunis (killermist)

    After cleaning the screen of the water intake, which had some mineral fragment accumulation, the light was still red. After opening the assembly and removing the filter, I found quite accidentally that there's a spring loaded mechanism to tell it that the filter has been replaced. But, it initially didn't trigger because mineral buildup had stuck it in a "filter is still present" state. Tapping on it a few times dislodged it, and then for good measure, I pressed the mechanism a few times to hopefully keep the mechanism working when I do my next filter change.

×

1 Answer

ALEX SALVE

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 78 Answers

Electronic circuit needs replacement

Posted on May 17, 2009

  • 4 more comments 
  • Anonymous Jan 17, 2011

    Had same problem. I opened the filter again, and without the cap/indicator, I run carefully some water through the filter. Separately I did shake a little the filter cap (with the integrated LED indicator) and tried to clean with normal water. After mounting the cap onth the filter the LED showed green and seems to work. May be some dirt from the old filter caused the red light to stay on. Try it

  • Meycha1 Sep 16, 2011

    Works! Thanks!

  • LT57
    LT57 May 23, 2014

    Opened the unit and removed the filter, then removed the filter body from the faucet. Put a small diameter bendy drinking straw and put it in the front end of the cap and blew it out. Took the same straw and crimped it so it would fit in the small hole in the filter body where the water flows from the faucet. Open the valve and back-blow it out. Gren light all the way!

  • Anthony Sr.
    Anthony Sr. Jul 29, 2017

    thank you,the freaking red light of doom was getting the best of me, almost considered just replacing entire filtration system. No where on pur was there a trouble shoot for this issue. I love the internet

  • Jacqueline Conklin Nov 18, 2017

    I don't know who you are but you are a beautiful human. This was so easy quick and helpful! God bless you.

  • Heather Block
    Heather Block Nov 28, 2017

    Thank you!! My husband and I made the choice to put in this water filtration system in September it seemed like a great money saver but today when I went to replace the filter I was thinking I made a poor decision! We have a green light and clean water, thank you, thank you, thank you for sharing your experience!

×

1 Related Answer

Anonymous

  • 1 Answer

SOURCE: Can't remove the filter from my Pur Flavor Options faucet mount water filter

When mine gets stuck I stick the handle of a fork or spoon into the hole where the water comes out and use that to unscrew it. Works like a charm every time.

Posted on Feb 25, 2009

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Red filter light does not change to green when filter is changed

Call the manufacture and tell them it is defective and to please replace it.
tip

How to Reset Your Air Purifier Filter Light

<span style="font-weight: bold;">Airgle Air Purifier:</span><br /> <ol> <li>Turn off and unplug the unit </li> <li>Press the light button to the "on" position </li> <li>Plug in the unit, and then release the button after the Filter-check starts</li> <li>The system will automatically reset the Filter-Check Gauge in about 25 seconds</li> <li>Once the procedure has completed resetting, please turn on the unit and press "Filter Check" button again.</li> <li>This time, the system should report an accurate result. </li></ol><span style="font-weight: bold;">Alive Air Purifier:</span><br /> <ol> <li>Insert a straightened out paper clip into the reset hole, with the unit off, and push the Timer button.</li> <li>You should hear a 2 beeps, signaling that the Reset was successful.</li></ol><span style="font-weight: bold;">Holmes Air Purifier:</span><br /> <ol> <li>Units which have an indicator light must be reset once the HEPA filter has been replaced. Reset indicator by inserting a small object (such as a pin or paperclip) into the hole marked reset.</li></ol><span style="font-weight: bold;">Honeywell Air Purifier:</span><br /> <ol> <li>Reset the filter indicator by pressing and holding the "Filter Monitor" button until the indicator light shuts off.</li></ol>or<br /> <ol> <li>With the unit powered on, press and hold the appropriate filter<br />indicator button down for approximately 10 seconds until the<br />light turns off.</li></ol><span style="font-weight: bold;">Hunter Air Purifier:</span><br /> <ol> <li>Change the filter and/or pre-filter.</li> <li>Now, you must choose which counter you want to reset. Press and hold the filter reset key (approximately three seconds) until the prefilter indicator flashes. Press and release the reset key again to alternate between the two indicators. The counter that will be reset is designated by the flashing indicator. For Models 36394 and 36395: Use the tip of a pen or pencil to press the key.</li> <li>Once you have the correct indicator flashing, press and hold the reset key for three seconds to reset that counter to zero hours. The indicator will stop flashing when it has been reset. If needed, repeat these steps to reset the other counter.</li></ol><span style="font-weight: bold;">IQAir Air Purifier:</span><br /> <ol> <li>To reach the Filter Life Reset function from the main display window, press the Menu key seven times.</li> <li>Press and hold the Enter key until the flashing cursor appears. Release the Enter key. The first filter selection to appear is the Pre-Filter.</li> <li>Press the Up Arrow key to select the filter that has been replaced. The Filter Life LED for the appropriate filter is now flashing red.</li> <li>Press the Enter key to confirm that the selected filter has been replaced. The filter life LED for the appropriate filter is now flashing red.</li> <li>Press the Enter key one more time to confirm the filter change or to exit without resetting the filter life, press the Menu key (M=Menu).</li> <li>Upon successful reset of the filter life, the new remaining filter life (taking the currently selected fan speed into account) will be displayed, and the filter LED light on the control panel will change from red to green.</li></ol><span style="font-weight: bold;">Kenmore Air Purifier:</span><br /> <ol> <li>Press the FUNCTION and OFF TIMER buttons at the same time for five seconds. The CHANGE FILTER INDICATOR will flash five times and turn off </li></ol>
on Jun 17, 2011 • Air Purifiers
1helpful
1answer

There are 2 holes on underside of filter housing & when turn on filter water , out both holes, why I hate running it as you don't know if you are getting filtered water from both holes.Help

The main problems I'm seeing on these posts for this filter are design and operater issues. 1. I never run hot water through the unit in filter mode. 2. I never run cold water through the filter turned on high (pressure issues arise), it doesn't filter the water any faster. You just want enough flow to run through the filter. 3. The steel sleeve was a good solution (again pressure) but came up alittle short (ie my epoxy fix). 4. The light is powered by a chip batterey that is unreplaceable and may be bad. Try reinstalling the cartridge. I personally pay no attention to the lights other than a clue. I change my filter when the taste changes or there becomes a flow issue. 5.There are filter screens prior the filter that can become clogged if you live in a poor water area. 6. The filtered water only comes out of the spigot and no other leaks (something loose or pressure issue).
3helpful
1answer

My Alpine Air XL-15 Air Purifier youst to have a

The Classic XL-15 should have 2 individual indicator lights. The 'red' light is the ionizer indicator, and the 'green' light is the ozone level indicator. Both lights should be illuminated, if the unit is operating properly. The red light should be pulsing, and the green light should be dimly lit, and brightened as the output knob is turned up - indicating a higher ozone production. If the green light is not lit, you likely won't smell the ozone. The first thing you should try, is cleaning the filter and glass ozone plate. Unplug the unit and remove the rear air filter. Clean the filter with clean water and allow to COMPLETELY air dry. Removed the glass plate by depressing the lever behind the glass plate, and gently pulling it out. Clean the glass with a half water, half ammonia (or distilled white vinegar, if ammonia not available) and an old toothbrush to clean between the mesh. Dry plate with a hair dryer and re-place plate into unit. Replace dried air filter, making sure the little tab on the bottom is secured into the interlock. Power the unit on and you should see the indicator lights and smell the fresh ozone!
4helpful
1answer

I have a PUR 200 water filter/hot and cold dispenser and the cold

I have the same problem as both stated earlier. The cold water is not working and the night light does not work.
18helpful
4answers

Can't remove the filter from my Pur Flavor Options faucet mount water filter

When mine gets stuck I stick the handle of a fork or spoon into the hole where the water comes out and use that to unscrew it. Works like a charm every time.
5helpful
1answer

Water filter

electronic circuit needs repair
30helpful
3answers

Red light won't go off

To RESET the Electronic Filter Check:
When the filter check light remains on,it is time to check/clean the HEPA-Type
filters and reset the filter check,if needed. With the unit powered on,insert the tip of a ball-point pen or
paperclip into the hole next to the LED filter check light and hold for approximately 5 seconds until the
light turns off (Fig 5). Depending upon your individual usage (environment and hours used),you may need
to check and clean the filters more or less frequently. If the HEPA-Type filters are cleaned before the filter
check light turns on,the filter check should be reset at the same time.
These cleaning intervals are intended as guidelines only. Performance of any filter media is dependent
upon the concentration of contaminates going through the system. High concentrations of contaminates
such as dust,pet dander and smoking will reduce the useful performance of the filter.
NOTE:The HEPA-Type filters are not washable.
Fig.5

8helpful
1answer

Kaz Honeywell Tower Air filter rest light

When the filter monitor light remains on, it is time to check/clean the IFD™ filters and reset the filter
monitor, if needed. With the unit powered on, insert the tip of a ball-point pen or paperclip next to the LED
filter check light and hold for approximately 5 seconds until the light turns off (Fig. 3). Depending upon
your individual usage (environment and hours used), you may need to check and clean the filters more or
less frequently. If the IFD™ filters are cleaned before the filter monitor light turns on, the filter monitor
should be reset at the same time.
3helpful
3answers

Water Filter Leaks

Since you weren't very specific where it leaks or when it started (like after a filter change) it could be tough to troubleshoot this leak.

If it is leaking at the faucet connection try tightening up where it screws onto the faucet. Depending on your strength (or lack of) you may need to use pliers to get a tight connection. Don't go crazy tight or it will crack the plastic fitting. If it still leaks remove the unit from the faucet and check the rubber washer inside where it screws onto the faucet. Make sure it's still there and is centered inside the cup and seated properly. Then reattach the unit to the faucet and tighten it well.

If it's leaking from the main body try removing the filter and reinstalling it making sure you have seated the filter properly and screwed on the cover correctly, and all the way. When it is tight the water outlet will be exactly at the bottom of the unit. Sometimes it's tricky getting it tight enough especially with wet hands.

Finally, if the leak is coming from the filter on/off selector this could be tough to fix. I would try firmly pushing and pulling the selector knob in and out several times while in both the on and off positions. This may re-seat the leaking seal. I wouldn't be too hopeful about this fix though. You may need to replace the unit if this part is leaking.
Not finding what you are looking for?

21,717 views

Ask a Question

Usually answered in minutes!

Top Air Purifiers Experts

Brad Brown

Level 3 Expert

19166 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

57195 Answers

Tom Chichester

Level 3 Expert

62329 Answers

Are you an Air Purifier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...