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Posted on Sep 16, 2009
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Cant sign in to wlm

Keeps say error code 80072efd

1 Answer

Paul Reed

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  • Expert 379 Answers
  • Posted on Apr 04, 2010
Paul  Reed
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Joined: Feb 17, 2008
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If you can't sign in to MSN Messenger, the connection settings in MSN Messenger might be preventing you from connecting to the Microsoft® .NET Passport or Microsoft® .NET Messenger Service. The MSN Messenger Connection Troubleshooter can often find and fix these problems. The Connection Troubleshooter starts automatically if MSN Messenger encounters a connection problem. If you choose not to use the Connection Troubleshooter, or it does not solve your connection problem, try the following:

1. Click the Tools menu, and then click Options.
2. In the left pane, click Connection.
3. Under Connection Settings, click Test Connection.

If you agree to allow the Connection Troubleshooter to examine your system, it will test for connection problems and report steps you can take to correct them.
4. Optional: Perform advanced troubleshooting

To troubleshoot your specific type of connection, click Advanced Settings. On the Advanced Connection Options dialog box, check that the settings for your particular connection type are correct. To test your connection, click the Test button. Click OK, and then click OK.
5. Click OK.

When you choose these settings, MSN Messenger will use the Microsoft® Internet Explorer connection settings if possible.
6. Try signing in to MSN Messenger again.

Hope I helped MSN expert Dr Reed

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http://windows.microsoft.com/en-US/windows-vista/Windows-Update-error-80072efd
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How to fix WLM 80070002 Error?

- Search for ppcrlconfig.dll (probably located in X:\Documents and Settings\All Users\Application Data\Microsoft\IdentityCRL\ppcrlconfig.dll) and delete it.
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so i found a solution by myself! the beta version is not good since as ive read more people were having the same problem; that one cannot sign in to wlm beta with certain wl ID. sth is wrong when this account and beta version goes together. but you can still sign in using latest stable version of messenger. nothing easier than uninstall beta... but its a bit tricky, because there are messenger and sign-in assistant and as i discovered its better not to remove this second one! just uninstall beta messenger and installer beta package, remove all remainings of these using windows cleaner package (to download from: http://support.microsoft.com/kb/290301) and then download installation for wlm 8.5, choose what you need to install and it should be fine! well it was in my case & now everythings running perfectly:)
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1. get ALL Microsoft updates, not just express
2. update messenger
3. uninstall and reinstall live messenger ONLY after you have backed up your contacts and other stuff. This is a last resort though.
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