Refrigerators Logo
Posted on Sep 09, 2009

GE side by side freezer shelves falling down

I have a GE side by side and the inside freezer walls seem to have moved outwards, causing the shelves to fall off of the supports.

2 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 1 Answer
  • Posted on Mar 02, 2013
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Mar 02, 2013
Answers
1
Questions
0
Helped
2611
Points
1

In the hope that this helps someone else:



We have an older (about 1997) Sears side by side fridge (with water and crushed/cubed ice in the door) that still works well. But the fridge side door had warped over time (widened) and the shelves (maybe they shrunk - who knows?) tended to fall out. No fun cleaning up after a couple of jars bang against each other and break spilling who knows what over everything.



The door has a row of pins (14 per side) molded in place that support the shelves. The pins measure .395" in diameter and protrude about 7/16". The shelves hook over the pins and rest against the back of the door.



I suppose I could have hunted up a replacement part but given the age not worth bothering with and probably would have cost big bucks even if I were able to locate something. Not to mention the bother of storing everything in the fridge and taking it apart.



So to fix the problem I bought a three foot length of clear 3/8" x 9/16" plastic tubing (the stuff you would use in conjunction with a small pump) and cut 1/2" lengths which fit perfectly over the pins thus making them 1/16" longer per side. The tubing is actually 10mm I.D. (.393") x 13 mm (.512") O.D. not the nominal 3/8 (.375") advertised. The tubing was only a couple of bucks plus tax at the local "Ace hardware". Actually less than two foot was plenty but if needed I have some left over if it cracks, molds or the door grows/shelves shrink a bit more over time.



Don't you just love it when a plan comes together!



Thanks for listening to my gloat



John

  • Ann Taylor
    Ann Taylor Apr 24, 2014

    The tubing is too thick and the shelves will not go over it :( It was a nice idea though ... too bad it does really work

  • Ann Taylor
    Ann Taylor Apr 24, 2014

    The tubing is too thick and the shelves will not go over it :( It was a nice idea though ... too bad it does really work

×

Anonymous

Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

New Friend:

An expert that has 1 follower.

  • Contributor 25 Answers
  • Posted on Jul 12, 2010
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

New Friend:

An expert that has 1 follower.

Joined: Mar 03, 2010
Answers
25
Questions
11
Helped
28417
Points
58

This appears to be a known problem with at least a couple of GE models (It has been happening in our freezer too). There is a GE Service bulletin at https://customernet.geappliances.com/OTIS/fs/home_images/REF01-10.pdf that seems to describe the fix as them sending out new shelves (and maybe someone to install them?)

  • lorevale88 Apr 28, 2011

    I think GE makes terrible products.

×

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

How do i move shelves up or down in freezer

You lift up the front of the self and pull outward and up.
1helpful
1answer

GSS25LGMCC Side-by-Side. On left freezer side, foam filled walls have contracted and top two wire shelves can no longer rest of molded side supports and fall. Need shelves about 1/2" wider

never heard of that happening,are you sure you're not missing a support that the shelf slides on or you have the wrong shelf for that spot.i'm sure you tried the shelves in all the slots,if the wall did push out like you say the only thing i can suggest is to buy another support and get longer screws and put the screw through both supports and hang them like a single support to make up the difference.next what caused this to happen,is the freezer staying cold?if you give a parts store your model number they will sell you the same shelves that you have.
2helpful
1answer

My fridge is cold on the bottom shelves but hot on the top shelve and freezer is not cold enough to freeze

ge has had alot of problems with the computer boards but this sounds like the evap fan isn't working,i need you to answer a few questions for me,first when you open the freezer door do you hear the fan blowing?also from the bottom up remove the second draw or food bin and put your hand on the back wall inside the freezer and tell me if there's like snow or frost on the wall,if so you have a defrost problem,one more thing check the model number,you'll find it in the fridge side,up on the right hand wall near the ceiling
1helpful
1answer

The freezer shelves in my ge Dss25KGRC side-by-side refrigerator/freezer keep falling down. It seems as though the shelves shrunk and no longer fit. Could it be that the freezer walls have gotten farther...

I had the same problem with my 3 year old GE Adora side by side. Call GE at 1800-386-1215. They were very helpful! They sent me all new shelves and drawers that were obviously wider because they fit perfect(only took a couple days)! Included in the shipment were spacers that I could of put on the ends just in case I needed more width. GE knows about the issue and is dealing with it on a case by case basis.
0helpful
1answer

Lower shelves keep falling down out of wall supports

replace gromments and reduce the weight that you put inside the shelf/basket.
0helpful
1answer

Freezer shelf issue, roller adjustment, Icemaker problems

There is not a recall per say on this issue but there is what's called a training bulletin.. The cabinet tends to spread out causing the shelves to fall out typically in the middle.Some models have wider shelves that will not fall out but also can not be pulled out due to the recess in the sides of the inside of the cabinet. The other fix is installing a little c clip on the sides of the trouble shelf in hopes that it will stop it from falling out. part # is WB4X174 and I have not had good results with them but it is a cheap fix. 2 per side are needed. Ge would have to be contacted to see if wider shelves are available but they are very expensive!
0helpful
1answer

Shelves not wide enough to stay on shelve supports

your ansewer for not the rade qus,,,,,,,,,,,,,,,,,,,,,,, ok

0helpful
1answer

Freezer shelves fall

They are made for ease of installation but unfortunately, not stability. Slightly bend the sides outward, making the shelves slightly larger.
0helpful
1answer

Fridge and freezer warm at top, colder but not normal on lower shelves

How old is this frig? If it is older that 12-15 years, get a new one. Make sure there is not blockage to keep the air from circulating properly. The vent from the freezer to the cooler should also be free from blockage as well.
Not finding what you are looking for?

2,621 views

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

vince

Level 3 Expert

2530 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Johnny 1000

Level 2 Expert

94 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...