I have a side by side GSS25SGSASS serial number: GH410313
The freezer does not freeze and the fridge does not cool.
This is the second time that this is happening.
The first time i put the fridge off, removed everything inside, open the doors and left the unit like this for 24 hours or so.
I then put it back on and within a day it started freezing as if nothing happened and worked for about four to five months without a problem.
Now it is doing the same thing once again.
What is the problem please
Last night i noticed that the ice cream in the freezer was melted and there was condensation freezing in the freezer. and today i came home and the fridge and the freezer both are not working everything is melted i unplugged the unit and plugged it back it ran for about 5 minutes then nothing what can i do
Let see if this apply, I have the same problem, but I notice that the lights on the door are off as well. I can hear the water pump kick when I plug the unit but nothing else works. Only the illumination lights from inside. The unit was off for more than 24hrs. There is no ice or nothing in it. Help!!
The problem you have sounds like the defrost heater is not being activated causing the evaporator to choke up with ice which will therfore restrict the airflow through the cabinet,
to resolve this problem you are best to defrost the unit and replace the thermal fuse for the heater' and the defrost sensor, both these parts are located behind the evaporator cover inside the freezer.
hope this is of help murdozzz2
Its defrost problem, the freezer should cool,
then freeze, then defrost cycle should start. In your case freezer is cooling,
then freezing, but its not defrosting. That's why fridge section is not
cooling.-------
Click this link below and follow the
troubleshooting:----
http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html
-----------
This will help.Thanks.Helpmech/.
Its defrost problem, the freezer should cool,
then freeze, then defrost cycle should start. In your case freezer is cooling,
then freezing, but its not defrosting. That's why fridge section is not
cooling.-------
Click this link below and follow the
troubleshooting:----
http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html
-----------
This will help.Thanks.Helpmech/.
For this problem, its indicating towards
problem with damper assembly.----------
The working procedure of this unit is as
follows: --- The compressor starts then it cools the freezer section. When the
freezer reaches its cooling level the defrost cycle starts functioning. In this
cycle the fan in the freezer section starts running and the cool air in the
freezer section is passed to the fridge section and the fridge
section gets cold. The air from freezer to refrigerator passes from the
section, in that section the damper is located. ----------- The damper is
operated by a motor.Its a complete damper assembly with motor included in
it.--The damper has door.Which closes and open with the help of motor.In your
case the damper door is remained open, its not closing.Due to this the cool air
from freezer section is running in to fridge section non-stop.Due to this the
vegetables and other food in the bottom drawer freezing.--------- In this
problem the damper assembly needs to be replaced.---------------
You can get
required parts from online sites like: --- www.repairclinic.com
or from searspartsdirect online site. ----------- This should help.
Thanks.Helpmech.
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my jenn-air does the same thing. also my ice maker will dispense ice and then won't turn off in a timely fashion , so ice spills on the floor until it decides to turn off.
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