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Check your Closed Captioning settings in the menu. I would bet money you have the "Text" feature enabled. Change it to OFF and you should be all set. I hope this was of some assistance.
go into your menu and find closed caption, someone has accidently set the closed caption mode to text, when the on screen display of channel or volume goes away the box appears. turn off the closed caption feature or switch it to something other than "text" mode, and your box will go away.
Try and turn off the closed captioning. I had the same problem and it turned out that the closed captioning was on t1 instead of OFF. Hope this helps!!!!
Check your closed-caption settings. You should find it's set for "text" right now. Turn it to "off" (or to "caption 1" if you want the captioning).
In text mode, the TV blanks out a portion of the screen to put up text that never shows up. You only notice on channels or programs where captioned programs are being broadcast. This is a common problem; on many remotes there's a single button to control captions and it's easy to hit it and change settings without realizing it.
Note that the large black box goes away when pushing buttons on the tv (ex: the black box will disappear to show the volume setting when changing the volume on the tv but it will cover the picture and the menu display of the dtv box).
This is caused by the closed caption setting of the television set NOT the captioning of the converter box. To fix this you must open your television's menu, find the ccd/closed caption option, and turn it off. This is a frustrating problem as when most people are told to shut off the captioning they try to do so at the box.
Normal dtv box captioning will appear as a small text box at the bottom of the screen as you would expect - not as a giant black rectangle that covers most of the screen. If you do want to shut this off too you will find that you can't do it through the usual menu options (the menu will only allow changes to font, color etc.) - there should be a ccd button on the remote that when pushed will scroll through ccd-1, ccd-2,... off.
That box appears to be from the close caption feautre. If you have the original remote you can disable using the menu and go to audio functions and look for close caption to turn it OFF.
Do you have the user's guide for this TV?
If you do not, could you provide the model number of your TV?
The dark rectangle appears because you have the closed captions on and set to TEXT. Closed captions set to CC1 puts the words on the screen and TEXT puts a black box on the screen. Go into the menu, navigate to the page with closed captions and set your captions to OFF.
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