Does it have a DVD drive?
If it does, then you need to get the Windows OS software handy.
At startup, press F8 or F2 or F10 (depends on your PC) but you are attempting to enter BIOS setup
Select boot order and then select the disc drive as 1st option; save and exit.
Next, pop the DVD drive open and insert the OS software disc inside and close.
Power your PC on and wait for it to detect the OS software.
Windows installation will start.
Instead of fresh installation, click on R-repair windows.
Allow the repairs to complete. You should be able to start and enjoy your PC from there on.
SOURCE: cannot get acer laptop to load past the logo screen
you can try to boot up in safe mode, F8 when you turn it on (try to save your personal files to USB Drive)
Most likely, you will have to reload/restore your Operating system...
SOURCE: Screen freezing up
Do your defrag from safe mode and see if that helps. There might be something running in the background that is messing it up.
Another thing that could cause freezing is a bad hard drive. Have you run scandisk first before defragging? I'd strongly suggest it.
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