Heating & Cooling Logo

Related Topics:

Lorraine Lacasse Posted on Feb 21, 2017
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

We have an EX38C Rinnai Direct Vent Wall Furnace which was installed in late November 2016. When the unit fires up it sounds like an airplane revving up its engines.

The sound seems to increase for several minutes and then will go to a normal operating sound. Our plumbers, who installed the unit, have looked at it and check the fans but can't determine what the is causing the very loud noise. They thought it had something to do with air flow but weren't able to resolve the issue. Any suggestions?

1 Answer

John

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Master 794 Answers
  • Posted on Feb 21, 2017
 John
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Oct 01, 2009
Answers
794
Questions
1
Helped
290903
Points
3169

Mistake #1, calling the plumber/installer to diagnose a heating problem; unless of course he was dually licensed as a plumber and a HVACR technician. (Heating, Ventilation, Air-Conditioner, Refrigeration)
I would contact the plumber/installer in case of parts / unit warranty or installation issues since you purchased it and had it installed by him.
Your unit has a combustion motor with a "squirrel cage" type fan attached to it.
The purpose of the combustion motor-fan unit is threefold; it acts to purge (exhaust) out any gas build-up before ignition occurs; it pulls outside air (oxygen) in through the intake pipe which is needed for flame ignition and to maintain it; while at the same time - vents spent/toxic gases out the flue pipe.
There is also one convection fan motor controlling two convection "squirrel cage" type fans. It's purpose is to circulate the heated air created by the heat exchanger, into the room.
On initial start-up, it is the combustion motor/fan unit that kicks in, so if you are hearing the noise at this start up phase, this would be the source of your problem.
The convection fan motor doesn't kick in until there is a heat rise sensed by the low-limit switch; meaning, If the blower came on at the same time as the burner, it would pump cold air through the house at first. The limit switch includes a sensor in the heat exchanger to determine when the air is warm enough to circulate. Once the air reaches a preset temperature, the limit switch turns on the blower.
Therefore if you hear the squealing sound when the convection blower turns on, that would be the source of the problem.
Why would the noise occur, most likely the sealed bearings in the motors are going bad; or perhaps the fan blades are loose and wobbly; or something got inside the fan housing and is chaffing.
A major cause of early, premature combustion fan motor wear is improper installation of the flue pipe; condensation flow back to the motor will damage it
Another reason, manufacturer defect in the motor; it happens.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Rinnai EnergySaver ES38 Gas Fired Direct Vent Wall Furnace, still not start and shows a code 11. Is there a restart button?

Questioon edited for clarity.

Code 11 is an Ignition Failure.

Error Details Page 12 in the linked manual and Restart details are on Page 13.

https://www.manualslib.com/manual/141160/Rinnai-Energysaver-Es38.html?page=12

..
and Code 11 on an RL unit.
0helpful
1answer
0helpful
1answer

Rinnai EnergySaver ES38 Gas Fired Direct Vent Wall Furnace. It will not turn on. Does that mean the computer board is messed up?

Question edited for spelling of maker and full 'what it is'.
Question moved from Cars and Trucks.

Doesn't sound good is nothing turns on, but if you have power, it may be safety devices operating. There is a troubleshooting section in the manual.

https://www.manualslib.com/manual/141160/Rinnai-Energysaver-Es38.html?page=13

Video help

https://www.google.com/search?q=Rinnai+ES38+not+turning+on

..
1helpful
1answer

Rinnai EX38C recently installed. Any way to "hack" the unit so it is not so frantic in its cycling? Even in economy mode it cycles on and off far too frequently.

I am unfamiliar with what you have but I will say that units today are designed to run. I was told by a rep one day when a customer asks why their unit runs so much more than their old one he said tell them that's the sound of saving money. Sounds REALLY crazy but it is likely using a 1/10 of the electricity as your old one. Before you "HACK" your newly installed system have it looked at by a qualified technician. Not the original installer. Nothing against whoever put it in but... Likely nothing wrong at all.Good Luck.

If you need further help, reach me via phone at https://www.6ya.com/expert/thomas_092728000e6acb79

0helpful
1answer

Williams direct-vent wall furnace gas pipes instalation process

There is only 1 way and that is inside the unit, How would your gas line end up outside the wall ?
I suggest you have someone who has experience do this for your safety.
0helpful
1answer

Need to move the unit by dismantling

Remove the two screws on the side trim. Remove the two top screws from the filter panel. Reach behind the heater and pull the sock down on the vent pipe. unclip the two clamps holding the vent pipe together. Remove the plastic elbow off of the vent termination. Slide the heater to the left to slide the vent pipe off of the vent termination. Remove the gas line after shutting the gas off.
Not finding what you are looking for?

855 views

Ask a Question

Usually answered in minutes!

Top Rinnai Heating & Cooling Experts

Paul Carew

Level 3 Expert

3808 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Rinnai Heating and Cooling Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...