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lance goodale Posted on Oct 19, 2008
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Have a mpi monitor flashing a e13 code

I have a mpi gf3800 heater monitor that worked fine last year and the other day i went to turn it on and a e 13 code keeps flashing

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  • kiafang Nov 02, 2008

    i have the same problem with the monitor 2400. It flashes E13 error after a few minutes i start the heater.

  • barrowcliff Nov 12, 2008

    what does E13 mean on monitor 2400

  • coldhouse Nov 18, 2008

    i have a monitor 2400 and e13 light is flashing what will fix this

  • gaydobson Nov 21, 2008

    I have a monitor that flashes e13 all the time. If I turn the temp down then it will cut off completely. What the heck is going on? it's about to drive me over the edge. & i do mean over the edge. How in the heck do i freakin fix this. someone please help!!! & i don't want anyone to send me other sites. just tell me how to take care of this, thats all i ask.

  • Anonymous Dec 08, 2008

    e-13 code keeps flashing

  • Anonymous Dec 22, 2008

    what did you do to fix it?

  • tribel Feb 21, 2009

    hi can anyone help me ? i have the 2400 model MPI monitor heater and it keeps saying E 14 !! i have NO clue what this is .... and its not in the manule ! plaese help caus eit wont trurn on for that long and i am cold LOL

  • Anonymous Mar 11, 2009

    flashing E 13 code. No ignition. help

  • Anonymous Apr 17, 2009

    e13

  • Anonymous Mar 25, 2014

    it was working just fine one day and then the next day I went to turn it on and there was nothing

  • Betsy Thew Dec 01, 2016

    Was working fine yesterday. Only used 1 season. Woke up this morning. Nothing like someone shut the power off. What would make this happen

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  • Posted on Nov 05, 2008
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I have a propane monitor heater just installed 2 months ago and I get an e 13 code and the heater won't stay on???

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  • Posted on Oct 30, 2008
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New Monitor Heater 2400......after 3 to 3 and a half minutes the burn light comes on with no visible flash in the site glass. Stays on about 2 and a half to 3 more minutes then goes off. About 1 minute later E13 flashes with beeping and then thats it. I've bled the line several times so far and have set the time and temp and tried it in a cold house.

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  • Posted on Nov 18, 2008
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I found the Monitor Error Message Codes on their website http://www.monitorproducts.com/pdf/troubleshooting/m.pdf

I also called their tech person at Toll Free: 800-524-1102. He called back and said E13 is usually about cleaning the screen (fuel filter). He told me to look at pages 22-23 and follow the instrux about cleaning the fuel strainer. He did say that if that doesn't work, call a repair person, but I'm going to call back if it isn't fixed.

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  • Posted on Nov 17, 2009
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I have a Monitor 2400 model. A couple of days ago it quit working and started flashing an E14 (out of fuel) message, then went to an E13 message. I tried backing off the screw on the side to see if maybe it was airlocked. It still didn't fire so I shut off the valve (inside the house), drained the fuel and checked out the filter screen to see if it was clogged. (on the right hand side below the red button) Put it back together, depressed the red button a few times and it fired. It ran good for at least 18hrs then stopped and flashed the E13 error message again. I've had this happen 3 times. I think it has something to do with the cold temperatures we've been experiencing in Alaska. We hadn't had problems until this year when we went to a larger fuel barrel and a different fuel filter setup on the outside tank along with new copper lines into the house. It might be the filter, a kinked copper line, or the ignitor. I thought about it being a fuel problem (#2 diesel instead of '#1), but don't think that's the problem. I'm trying to keep it running til my husband gets home to fix it!!!

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  • Posted on Nov 09, 2008
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We just put in an mpi 2400 and it wont turn on, and it comes up with e 13 help!

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  • Posted on Nov 18, 2009
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So we had an error code 13 on a GF3800 (three years old). the technician found a split in one of the rubber feed tubes (for air, I think) - he cut about 1/2" off the end of the tube, re-mounted it, and solved the problem. the burner had been shutting on and off when we tried to start it and the problem is gone.

  • Sharon Hirtle
    Sharon Hirtle Oct 14, 2015

    Thank you so much. Opening the front I saw 3 hoses that were in terrible shape. trimmed 2 of them and purchased the third from a furnace and parts company that kindly sold me a piece of Goodman furnace tubing - identical size, same use. And that was all that was wrong. It is humming along great now. Thanks again

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  • Posted on Jan 06, 2009
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E13 means the same thing for the gas stove as the fuel oil stove, No ignition. You could really have had no ignition or the computer may not have recognized any flame. Either way the stove quits and gives the E13 message. For fuel oil stoves check the fuel supply and filter. For the gas heaters look into the window with a dark room and try to start the heater. You should see a flasking in the pot. If you don't then the igniter is no good.

Tom Hawkins
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  • jamesmasek Mar 08, 2011

    Corrected the issue of Monitor 2400 flash E-13: changed fuel filter at the tank, which did not correct this issue. Then, cleaned the filter on the heating unit. I think BOTH FILTERS were to blame.
    The tank filter had not be changed in maybe 8 yrs., it was totally GUMMED UP

  • Bruce Bourget
    Bruce Bourget Feb 02, 2019

    Using #2 FUEL WILL Gel Up and Monitor won't run, People need to use Kerosene for Freezing Climates unless you have a cellar where your oil will stay warm and not freeze and gel up, hope this helps someone. Here in Maine my barrel is outside, so gotta use Kerosene.

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When your monitor flashes E13 it is critical you go outside and check that the vent is not covered with snow or something else. That will fix the problem instantly if that is the case.

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You have a problem with the amount of fuel that is reaching the unit or a blockage in the fuel line.

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  • Posted on Nov 15, 2008
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I have a mpi gf3800 heater monitor that worked fine last year and the other day i went to turn it on and a e 13 code keeps flashing

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  • Posted on Dec 16, 2014
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Guys! I have a GF1800 Natural Gas Monitor, simple fix for that code. Remove front cover of you machine, right in the front id a firing pot with a rod in it. Pull the rod, clean it with fine sand paper and reinstall, Problem solved! What happens you get a buid up on that rod. I owe 5 units and all needed to be cleaned once a year.

A

Anonymous

I had the same problem with my monitor 2400 last year it was a fuel delivery problem, there are many things that can contrubute to the e13 code , dirty fuel filter, oil line has been bent so the fuel will not flow into the heater, exhaust or intake has been obstructed preventing combustion, or the fuel lifter pump( a add on to the 2400 model) has been unplugged.

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I have an mpi monitor heater flashing e-17 code..... Any ideas?

You probably have the GF1800 or GF3800 model.

The E-17 code means: Flame Failure

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I have an MPI monitor heater model gf 1800. It keeps flashing E17. why?

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I have a paloma tankless water heater, ptg-42pvn. It was flashing, C4, 13 and now it only flashes -0, 13 and will not even turn on. Tried to reset it by unplugging it and it only flashes -0, 13 even...

Multiple error codes can mean different things, including bad PC board.
C2 13 might be the oxygen sensor. -0 and no operation indicates bad board, but other things might be notched into same problem like loose connections.
Error codes are starting point for troubleshooting.
Before calling service technician, open following link for Rheem-Paloma troubleshoot resources including Rheem chat.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Upvote the help.
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.
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We have a neighbor who just got a monitor oil stove. She does not have the book. It keeps saying E13. We aren't sure of the model but could you help answer why it says E13

E-13 indicates no fuel to the heater. Look on the bottom right side of the heater. You'll see two small screws and a large screw. Shut off fuel flow to the heater. Make a U shaped channel with a piece of heavy duty aluminum foil and place it under what you see there. remove the LARGE screw. This bleeds off any fuel in the sump. Now remove the two smaller screws and the plate and gasket. Pull out the spring which is connected to the stainless steel filter basket. Clean the filter with GUMOUT. Use a Q tip with GUMOUT on it and clean out the recess where the filter element went. Re-assemble the chamber, turn on the fuel and start the heater. Press the RED button. This will release the internal float.
Dec 19, 2010 • Ovens
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Gf3800 monitor-brand new E13 code multiple starts, propane is full any ideas?

E 13 is the code for ignition failure. You can find the codes at www.monitorproducts.com. Look under service manuals. Has the heater ever burned? Make sure your fresh air pipe isn't connected to one of the two exhaust ports on the flue pipe and that the air port you are connected to isn't blocked off. May be air in the gas line if its a new install.
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E13 error code

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MPI monitor flashing e17 code

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E13 code, monitor 2400

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