Iomega ULTRAMAX 1TB TRIPLE INTERFACE FireWire 400 (1394a) Hard Drive Logo
Posted on Jul 21, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Can't mount my external Iomega harddisk anymore

My Iomega ULTRAMAX 1TB TRIPLE INTERFACE FireWire 400 (1394a) Hard Drive hard drive started to be hesitant when I turned it on, Time machine backups fail and, for some months now, it won't be recognized / mounted anymore. Specs: I have a full optional 24 inch iMac Intel core 2 duo at 2.8 GHz processor speed / Mac OS system 10.5.7
As it consists of important data, which I desperately need for a project I really want to retrieve my data. Can’t find any Iomega support in Holland, and Apple store where I bought it can’t help me either. Anybody???
tnx, Hjarald

3 Answers

David E

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Scholar:

An expert who has written 20 answers of more than 400 characters.

  • Expert 97 Answers
  • Posted on Oct 27, 2009
 David E
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Joined: Nov 09, 2007
Answers
97
Questions
1
Helped
59661
Points
156

Try running disk utility. If it can see the hard disk but it isn't mounting it, try clicking "repair" or if that is greyed out, "verify" then "repair". Be warned that this could take a very long time, so leave it over night. It may even look like it has crashed. This may either fix the problem, or tell you that the drive can't be repaired (in the data sense) and it will hopefully mount it read-only so you can retrieve the data. You will need another drive with enough space to copy everything off. If copying data fails, try copying folder by folder or even file by file to get off all files that are ok, as otherwise it will just give up when it finds corrupt data.

If disk utility cannot see the hard disk at all, try the other interfaces (usb/firewire/sata). If it can't see it in any of them, try it on another computer. If none of them can read it then the unit is dead. You may be able to retrieve your data by taking the unit apart, removing the hard disk, and placing it in another enclosure. This will probably void your guarantee though, so it's a choice you may have to make :(

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

  • Expert 44 Answers
  • Posted on Jul 21, 2009
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Jul 17, 2009
Answers
44
Questions
0
Helped
8693
Points
100

Did your computer has installed all driver that requires..?

Ad

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Master 3,153 Answers
  • Posted on Oct 27, 2009
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Aug 07, 2009
Answers
3153
Questions
4
Helped
1166341
Points
11010

One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure.
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
SPECIAL NOTES
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
1answer

Iomega Ultramax red light turns on at start.

It's probably the power supply. Iomega has been having lots of power cord failures. I had same problems and thought it was the drives until I did a internet search and saw lots of people having the same trouble. I called Iomega and they sent me a new cord. Problem fixed. It's the little black box that dies...
0helpful
1answer

My wife and I bought an Apple mac computer just over 3 years ago, and as we wanted to store our large collection of CDs on i-Tunes on an external hard-drive and not on the Mac computer drive, we bought an...

no --there are no engineers at fixya site
from your description the aux hard drive has failed
Most hard drives using discs are good for around 3 years max and then the bushes and bearings fail
If that is the case then you will have to find a repair shop that has the capability to remove the disc from the hard drive and recover all that you have saved
if it as what I have suggested then consider this
There are hard drives (SSHD) on the market that use solid state technology and do not have spinning discs that fail over time
The cost is around $60.00 per gig of storage
best if you take it to a computer repair shop for a proper diagnosis and while there discuss the SSHD technology to prevent failures in future
3helpful
4answers

I have an Iomega UltraMax 1TB Triple Interface External Hard Drive and have been told that the case/enclosure is dead, but that the hard discs inside are fine. Would it be easy to put them in a new case?...

It depends on the physical size of the drive.

http://www.newegg.com/Store/SubCategory.aspx?SubCategory=92&name=External-Enclosures

On the left there is a size filter. Pick one of those that suits your use.
1helpful
1answer

When I switch the drive on it 'ticks' but won't properly turn on for a long time — up to an hour. As I write this the drive has been ticking for over two hours and has still not booted up.

the clicking noise is the reader arm jumping across platters on your hard drive you have a dirty hard drive first clean all the dust from your computer specifically from around your hard drive using a high powered suction vacuum cleaner or a fine air blower from a air compressor making sure there is no moisture in the air lines then give the hard drive a firm tap on the side to free it up
replace all the leads that attach to your hard drive including electrical extensions + IDE,SATA and the ones that attach from your motherboard to hard drive

hope this helps good luck
0helpful
1answer

Iomega UltraMax 1TB Triple Interface won't start

I would go on the web interface of the device. Find the IP address of the device and enter it into your browser. Maybe it has a setting for 'sleep' mode. Also, on rare occasions, the power adapter can go bad on them unexpectedly, not your fault, just a bad batch of hardware.
0helpful
1answer

I've been using two of these drives for a few years.last week one of them stopped connecting to my iMac (10.6.1). Today the second one did the same. I turn on, get a white light, hear clicking in the...

Hello

OK, at the link below you will be directed to a tip i wrote on this exact error.

Click HERE.

Feel free to let me know if you have any further questions.

Kind regards
Andrea
1helpful
1answer

Ticking noise

Hello,

Ticking noises are indicative of major hardware failures. As no HDD manufacturer actually warranties data, if you have important files on it your drive, you will likely need the help of a pro.

If you have all your data backed up elsewhere(including on the Mac), contact Iomega and have it replaced under warranty.

https://iomega-na-en.custhelp.com/cgi-bin/iomega_na_en.cfg/php/enduser/cci/product.php

If you do need files recovered, let me know as well as your region and I will recommend a good location.

Chris
0helpful
1answer

UltraMax 650GB

I would remove the drive from the case and plug it in to my computer directly. Image it, and replace it. All data will be retained.
Not finding what you are looking for?

751 views

Ask a Question

Usually answered in minutes!

Top Iomega Computers & Internet Experts

 Grubhead
Grubhead

Level 3 Expert

5755 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Jerry Naidoo

Level 2 Expert

152 Answers

Are you an Iomega Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...