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Use a cotton bud moistened with pure alcohol, gently wipe the bud across the heads until there is no more contamination showing. You may need to repeat this several times. Head cleaners are abrasive, and may do more harm than good.
I have the same problem with the Samsung Camcorder we bought last week. Just plugged it in now and can hear everything fine but the image is static. Will check back to see if you get any pearls of wisdom.
you have to upload the film onto your computer and change the settings so that it can be put on to a cd/dvd for your dvd player to work it. hope this helps.
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