Model number is CS6124
Hi,
Andrea Morales
You didn't mute anything in your mobile phone but you are still facing this problem that people can not hear you on a phone call. Actually, your cell phone's microphone or mic is not working properly or it might be damaged.so, make sure by visiting a nearby phone shop that microphone of your cellphone is safe or not.
Regards,
Muhammad Tayyab
You
have the 'Mute' turned on. With the H730 turned on, and wearing it, press
and hold both volume buttons until you hear a beep, or a voice prompt.
Then try making a call. If that doesn't work, repeat the process.
Good luck.
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