Vtech Lands Phones - Recent Questions, Troubleshooting & Support

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How to turn up volume on vtech cordless phone

How do you put your ringtone back on your phone after you have muted it
11/12/2022 10:52:14 PM • Vtech Lands... • Answered on Nov 12, 2022
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Vtech headset IS6200 keeps saying out of range and it will not pair to my vtech phone

Hi, Please double check that any battery in the phone has been updated within 3 months. Vtech also suggests using an outlet not controlled by a switch. Otherwise, please take time factory reset your Vtech device and check for the error again. Thank you.
11/1/2022 1:44:12 AM • Vtech Lands... • Answered on Nov 01, 2022
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Why is my VTech 6.0 CS6124 go straight to voicemail on all incoming calls?

Hi, I found an online handbook manual for the VTech 6.) CS124. I noticed on Page 20 that you can set the number of rings on your answering system. Perhaps changing the number for incoming calls to a higher number might help. Here's the link to the manual. https://cdn-web.vtp-media.com/media/p/document2/products/%7BD1C79A59-7C89-415D-830F-D57B9ACB6F33%7D/CS6124_UM_2.pdf Hope this helps.
9/23/2022 6:57:00 AM • Vtech Lands... • Answered on Sep 23, 2022
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How to fix my phone, "no power or out of range" message is glitched on the LCD. I tried many solutions but none worked.

hold down the "find handset" button til it flashes, and then let go and press it again while it flashes. This will de-register the phone and you should get a new message saying the the handset isn't registered blah blah blah. Then put it back on the base until it beeps. This should fix your problem, unless the base itself is just dead.
9/17/2022 7:08:37 AM • Vtech CS6719-16... • Answered on Sep 17, 2022
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How to use additional handsets with my VTECH DS6251-2.

Unfortunately, the old handsets may not be compatible with the new base. The DS6251-2 base only communicates with the DS6250 accessory handset. See the accessory list here: https://www.vtechphones.com/store/pd/4158/DS6251-2-2-Line-2-Handset-Cordless-Phone-with-Answering-System-Smart-Call-Blocker . If the old handsets have been deregistered from the previous base unit, place a handset in the cradle on the base. Wait to see if the handset is registered. Alternately, press and hold Page until you see Registering. Release the Page button. Then press Quiet/# (below 9) on the handset. Wait for the handset to be registered. To deregister handsets from the DS6251 base, press and hold Page. You'll see Registering Please Wait followed by Deregister all devices? At this point, release the Page button. Then press and release Page or the soft key for Yes. I hope this helps. These are shown in the manual for the accessory handset. The manual is on available on the accessory handset page: https://www.vtechphones.com/store/pd/4184/DS6250-2-Line-Accessory-Handset-for-DS6251-series-phones . The current link to the manual is https://cdn-web.vtp-media.com/products/DS/DS6250/DS6250_CIB_V2_20200623.pdf . Cindy Wells
6/6/2022 10:09:49 PM • Vtech Lands... • Answered on Jun 06, 2022
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How can I setup forward call to my cell from VTECH DS6251-2

Call forwarding is an add-on feature provided by your telephone company for a fee. Contact the phone company. The V-Tech DS6521-2 has the option of transferring a call between handsets, not to a cell phone. This uses the intercom feature to call another handset. See page 18 of the manual for more information. The manual for the phone is available on the product page: https://www.vtechphones.com/store/pd/4158/DS6251-2-2-Line-2-Handset-Cordless-Phone-with-Answering-System-Smart-Call-Blocker . Expand the Support and Manuals section. The link to the user guide is currently: https://cdn-web.vtp-media.com/products/DS/DS6251/DS6251-X_WEBCIB_V4_20200623.pdf . I hope this helps. Cindy Wells
6/6/2022 9:44:10 PM • Vtech Lands... • Answered on Jun 06, 2022
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My vtech phone says line in use and the line is not in use. How do I fix?

I just fixed it by unplugging the main line for 20 seconds, then plugging it back in. I unplugged everything on that line - the wall jack seemed to work where the power wires didn't seem to matter. Hopefully it doesn't go out again.
1/4/2022 6:49:46 AM • Vtech Lands... • Answered on Jan 04, 2022
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What does it mean by out of range or no power at

Maybe you handset was registered to another base at one time or another. The mmessage out of range will show up also if it cant see the base.If you have a DS6101 you can manually deregister the handset without having the original base it was registered too by doing the following steps:Called the manufactuer.... To do this enter on the handset you want to deregister:*331734# and press (Menu Key# 1 - top uppermost left button that is unmarked).This will put the handset back into the register mode.Hope this helps,James Pavicic Jr
9/2/2021 8:09:33 PM • Vtech DECT 6.0... • Answered on Sep 02, 2021
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How do you delete missed call message from vtech

Open the caller ID screen and scroll through the recent calls. Hope this helps =]
8/13/2021 8:37:06 PM • Vtech DECT 6.0... • Answered on Aug 13, 2021
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Sign on one vtech CS6428-3 handsets shows battery full charge< the very moment you start using it it shows complete discharge and actually the handset stops working. 2 other handsets work as required.

How old is the handset? Batteries last from 2 - 4 years and then can't retain a charge. In most wireless handsets the batteries are easily replaceable. Yours has a NiMH battery pack with a pigtail lead coming from it, google your model number + Battery for replacements
8/3/2021 11:15:49 PM • Vtech Lands... • Answered on Aug 03, 2021
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How can a Vtech DS6722-3 be configured to send a Long DTMF tone when a digit is pressed during a call?

hold the button down for a second or2 longer perhaps
4/19/2021 11:46:44 AM • Vtech Lands... • Answered on Apr 19, 2021
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How can I deregister a Vtech ds6621-2?

just throw it in the waste bin
4/3/2021 5:23:03 PM • Vtech DS6621-2 2... • Answered on Apr 03, 2021
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My vtech phone model : CS5109 says "line in use", no one is using the phone and no phones are accidently turned on. How do I fix this.

Unplug all phones. Take one traditional 'plug in' phone and connected to the main incoming socket, usually the one closest to the door or fuse box. Does it work? No, phone the telco. Yes, start plugging additional phones in one at a time, testing them as you go.
1/25/2021 9:24:41 PM • Vtech Lands... • Answered on Jan 25, 2021
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My Vtech cordless is not functioning due to lack of display

then buy a new phone we know of no fix
11/18/2020 8:44:01 AM • Vtech Lands... • Answered on Nov 18, 2020
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Vtech dect 6.0 model cs6124 do not disturb is on

The VTech CS6124 does not have a DND feature. The ringer volume could be set to Off. For the handset(s), press Menu (the big round button below the LCD screen) on a handset when the phone system is idle (no handsets in use). Use the arrow keys (CID/Vol- and Phone Book/Vol+) to navigate to Ringers and press Select (same as the Menu button) twice. Press the Vol+ to increase the volume. You will hear the current ringer volume. Repeat pressing Vol+ until you reach a volume that you prefer. Press Select to save the setting and then press Off to exit the menu system. To adjust the ringer volume at the base, press the Up/Down buttons when the phone system is idle. The manuals are available from VTech's product support page: https://www.vtechphones.com/support/technical-support/product/1516 . The full manual is currently available here: https://cdn-web.vtp-media.com/products/CS/CS6124/CS6124-X_WEBCIB_V7_20190916.pdf . See pages 16-17 (page 23-24 of the PDF). I hope this helps. Cindy Wells
9/2/2020 10:46:52 PM • Vtech Lands... • Answered on Sep 02, 2020
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How do I DE-register a Vtech DECT 6.0 wireless

menu*7890#Test handset selectarrow down to "Next Page..." selectRegstr Clear select select again (Reg Clear ?)You get "OK"OffOff (you're backing out of the whole menu)OffOff (You now get "Out of range or no pwr at base"Pull the batteryReplace the battery (you now have an unregistered handset)Thank you, this worked for me and I can now register my old handsets from my lightning struck base to my new base, (of a different model, but it still works.)
8/29/2020 9:25:38 PM • Vtech Lands... • Answered on Aug 29, 2020
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