I am trying to put music onto my Element Mp3 Player model GC-922 and the names of songs don't come up. Then i tryed to insert the software disc to format it and it says wrong version. But it says its compatible with my computer...???
You may not need to format your player. Depends on how your songs are named, are you working with mp3's or wma's? Some software to name or tag wma's do not transfer the names to other players if not sync'ed togrther. Same for some mp3 tags. If your computer is a Vista you may have to go into compatibility mode to install - also Xp has some same features of backwards compatibilty. Try to download new software from manufacture. Then try and find freeware mp3 / wma tagging software. re-tag a few songs and see if they come up on screen. Dont format untill there is no other opption.
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