Turtle Beach X3 is usually not recognized when plugged in

Turtle Beach should be able to fix it or replace it for you. Have you contacted their tech support? [email protected]

It sounds like the plug and the jack are incompatible.

Check to see that both are what's called TRS connections, i.e., Tip/Ring/Sleeve.

TRS plugs & jacks provide two separate circuits (in this case, one for mic, one for phones).

TRS jacks/plugs are also called "stereo jacks".

Charlie

You probably need a new talkback cable. They are purchasable on the turtle beach website or contact their support about a replacement.

The X3 uses infra-red (IR) wireless, which is at the same frequency as interference from many plasma TV sets. Do you have a plasma screen TV?

The white and red connections are for audio left and audio right (respectively). If you use only the white, you'll only hear the left channel audio, not both left and right.

Can you try using the X1 mic on your PC? Green plug to green jack, pink plug to pink jack, USB plug to USB port. Talk into the X1 mic. Can you hear your voice? If yes, then you probably have a bad chat-controller cable. If no, then your X1 mic may not be working. If that's the problem, you should contact Turtle Beach tech support for help. [email protected].

YOu can buy a new one on our web site. Here's the link:

http://www.turtlebeach.com/products/efx3/replacementparts.aspx

Check on the side to see if the turtle beach is blinking red, or if it is pink. If pink then you need to replace the batteries.

Do you have your play n' charge kit plugged in? if so, then thats what is causing the buzzing sound

You should set the Chat Audio to "Play through headphones" and hook the red and white piggyback cables into the X360 red and white RCA out's.