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Posted on Jul 14, 2009
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Door to my sumsung j845 will not unlock

The door to my j845 washing machine will not open it remains locked, have repeated the cycle a number of times and waited the 3 minutes. Can you help to slove this problem

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  • Posted on Sep 03, 2009
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I have the same symptoms, then i had a tech visit who replaced the internal door mechanisms which look like they were burn out.
After tech replaced the door mechanism, i still have the same symptoms. But after waiting 3mins after the cycle completion, i will turn off the machine which allows me to open the machine. It is not an omptimum solution but it works and saves me $700AUS buying a new machine. Hope this helps anyone. RB

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  • Posted on Aug 25, 2009
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I have the same problem and i rang samsung and they told me how to reprogram the machine. They told me to turn it off at the power point for 45 minutes, then plug it back in and turn the power on (not the machine)  and leave it for 15 minutes, then turn the machine on and hopefully it will unlock within 5 minutes. I had no luck with this so am getting someone out today.. hope you have better luck!

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