The scroll button on my mighty mouse has stopped working. i have tried cleaning it and have checked all the settings in the system preferences. any suggestions?
Here is my solution.
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Sometimes you just need to press a little harder on the ball to get it to register but most of the time it is a signal that it needs thorough cleaning.
Here are users' recommendations:
From the Apple site:
Written by AC
October 30, 2007
We all know this is a great mouse. I'm on my second one. But I've had a
problem with the scrolling on both mice. I didn't mind bu…Read moreying a second one after the first one stopped working but I wasn't about to buy a third one, no matter how mighty they are.
It turns out that after a few months of regular use the mouse stops
scrolling either up or down or sideways or all ways according to my
experience and others that I have read.
I went to the Apple store by my house today and talked to a guy
about sending this mouse in for repair since I have only had it a few
months. He said I needed an appointment, but he also said it was easily
fixed. He advised me to clean the roller ball on the top with alcohol
wipes or a q-tip soaked in alcohol.
I thought it wouldn't work but since I had to wait for my
appointment to send it in to apple I tried it and cleaned it thoroughly
with alcohol and a q-tip. I let it dry for five minutes and it works
like new.
I am very pleased with the advice I got and just wanted to share with some of you who might be having the same problem.
From another forum:
OK, i think i pretty much figured out the scroll ball
problem…. when it fails (about every two weeks) i unplug it,
take it to the bathroom, and break out the alcohol and cotton swaps..
soak a swap and keep rolling it around on the ball and rolling the ball
until all the filth comes off (i usually end up going through a few
swabs before all the crap comes off) it definetly is a mechanical
problem of dirt/small hairs/fibers getting stuck under the ball and
making it not work. After i use the alcohol, i hold the mouse up to my
mouth and “kiss” it by the scroll ball and blow real hard a
few times. wait for the alcohol to evaporate and hook it back
up…. kind of a pain in the ass, but 5 minutes maintenance every
2 weeks isn't too too bad…
Here is a link to taking the original mouse apart if you can't just clean it externally:
http://shirster.multiply.com/journal/item/194
Someone on another question also suggested putting a vacuum hose over the scroll ball, and supposedly it will get any dust out that may be preventing it from working. Others rated it as a great solution so it may be worth a try.
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I have the same problem. It will scroll up but not down. If I keep going up, then trying to reverse, over and over again, eventually it starts to work again.
Then, a day or two later, it balks again. I have wasted hours on this. Any help
would be appreciated. jeanm.
Thank you, dditzler! Your video of how to open the mighty mouse gave me the confidence to try it. Mine is wireless, and when I took the case off, I discovered that the two ribbon cables were both detached. I figured out how to reattach them (hopefully they will stay attached) and now the mouse works perfectly! There was no need to open up the rollerball assembly, but whenever I need to do that I now know how! Thanks again!
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