SOURCE: Receipt not printing
I believe this might help, not exactly familiar with this exact model but here it goes.
Receipt ON/OFF function
When you use the printer to issue receipts, you can disable receipt printing in the REG mode to save paper
using the receipt ON/OFF function. To disable receipt printing, press the Rkey in the OP X/Z position. This
key toggles the receipt printing status ON and OFF.
The register will print reports regardless of the receipt state, so the paper roll must be installed.
To issue a receipt when receipt ON/OFF function is set to OFF:
If your customer wants a receipt after you finalized a transaction with the receipt ON/OFF function being OFF
status, press the Rkey. This will produce a receipt. However, if more than 30 items were entered, the
receipt will be issued in a summary receipt.
Copy receipt
You can print a copy receipt by pressing the Rkey when the receipt ON/OFF function is in the “ON” status.
To realize this function, you must enable the function. Please refer to page 62 (Job code 63).
SOURCE: i have a XE-A404 cash register, ive been out the
SOURCE: Ma-1350 cash register
Have you tried pushing the no sale button, that usually opens electronic registers. Or you could you read the instruction book, no sarcasm intended, it's just that people forget all about the book once the machine is up and running. Good luck.
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