20 Most Recent
Questions & Answers
How do you replace the thermal roll to get it to print
Make sure you are using thermal paper which is 57mm wide.
Open the printer cover. Lift the paper holder lever on top of the printer. Remove the old tube from the last roll if it is still in the bottom of the printer. Drop the new roll into the roll holder in the bottom of the printer. Make sure the paper is coming from the bottom of the roll rather than off the top as it unwinds. Pull the paper out the front of the printer and close the paper holder lever down onto the paper. The shiny side of the paper should be facing you as it comes out of the printer. If not, the paper will feed out blank during printing. If you are replacing the journal roll, slip the end of the paper into the slit in the takeup spool (black reel) and wind over a couple of times before dropping into place. Replace the printer cover and make sure the receipt comes out of the cut out in the cover.
on Oct 30, 2015
Where are the back up batteries located
In this model, I think they are located under a small cover behind the receipt roll. Make sure you LEAVE THE POWER ON IN REG MODE when changing the batteries or you will lose all programming and sales memory. As long as the display is lit, it is safe to change the batteries.
on Oct 17, 2015
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