Retail Supplies - Recent Questions, Troubleshooting & Support

Hola, tengo una registradora towa ax 50 ,que hace muchos a?os no la uso. le recambie las bater?as pero me da error 4 y 6.
No s? si le tendr? que colocar rollo para que funcione o ser? otro problema

Retail Supplies | Answered 2 days ago

Hi. It only happens when a function is not complete in another mode, so it will definitely be waiting for completion of last function. Since you don't know what it was, you can flag clear it to jump back to REG mode:
Turn key to PROGRAM mode.Turn power off at wall.Hold RECEIPT FEED down - keep your finger on it.Turn power on at wall.Wait 5 seconds, then let go of RECEIPT FEED.You should see "FFFFFFFFFF" on display.Press SUBTOTAL.wait for printout.Turn key back to REG mode.Note: You may have to sign back on (clerk buttons)
If anyone needs more information, the Casio TE-4000f manual is here:

Casio Parts Cash... | Answered on May 21, 2020

try to source a manual for it and maybe you can fix it yourself

Retail Supplies | Answered on May 08, 2020

Retail Supplies | Answered on May 03, 2020

Verifone has a built in safe-guard against tampering. There are certain things that can cause the new Vx Series of terminals to display this error - from someone actually tampering with the terminal, to a physical drop or jarring of the terminal.

I hate to be the bearer of bad news, but the ONLY way for a terminal to be unlocked when displaying "Tamper" is to send it into an authorized service center. I have many of these devices in the field for customers and have dealt with this issue a few times - unfortunately, that's the only way Verifone set it up for this error to be resolved.

Sorry for the bad news, but hope it helped!

Video help possibly

Retail Supplies | Answered on May 02, 2020

Retail Supplies | Answered on Apr 17, 2020

You need to finish the flag clear.
Turn key to PROGRAM mode. Turn power off at wall. Hold RECEIPT FEED down - keep your finger on it. Turn power on at wall. Wait 5 seconds, then let go of RECEIPT FEED. You should see "FFFFFFFFFF" on display. Press SUBTOTAL. Wait for print out. Turn back to REG mode (you may need to sign back on)

Casio Parts Cash... | Answered on Apr 16, 2020

Retail Supplies | Answered on Apr 15, 2020

Insert an unlocked SD card and use the Z01 command.
The cash register prints Z Electronic Journal report, the EJ is moved from the internal memory to the SD card and this file is included in the directory structure on the SD card. The internal memory is released and ready for new records.

Retail Supplies | Answered on Apr 14, 2020

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