You need new tape to replace the one presently covering the heat element. You can get a roll of it for just US$7.99. Look at the FixYa question "where [or how maybe] can I get a new tape." I think that you have to be sure that the heat element is flat. I bought a used unit with that problem and the element had somehow gotten bent. Ordered the tape this morning and the cost is worth the hopeful fix.
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