The F21 error code indicates a long drain. Here are some tips that should help you resolve this problem:
Check your washer drain to make sure that it is draining properly.
Check the drain hose for kinks and clogs. Make sure that it is installed properly per the instructions in your owner's manual. An improperly installed drain hose can prevent the washer from draining properly.
Check for excessive suds in the washer tub. Excessive suds can prevent the washer from draining properly and will result in the F21 code. Make sure that you are using the proper amount of HE (High Efficiency) detergent to prevent excessive suds.
Place a shallow pan on the floor beside the washer and then pull the drain hose out and place the end of it in the shallow pan to see if the washer will gravity drain. If it does, then excessive suds or a drain pump problem could be causing this failure. If the water does not drain or drains extremely slowly, you could have a clog in the drain system of the washer. Follow these steps to check for a clog in the large item filter of the pump:
Unplug the washer.
Remove the bottom front service panel as shown in the first image below.
Since the washer door is likely still locked, you can manually unlock it by carefully reaching up along the front panel and pulling down on the manual release tab of the door lock assembly until it clicks. You can then open the washer door.
Remove any clothes and then use a wet/dry shop vac to drain any water out of the washer.
Arrange shallow pans and/or towel in front of the large item filter shown in the second image below to catch residual water when you remove this filter.
Remove the large item filter as shown below. It is likely that you will find a clog in this area that is preventing your washer from draining.
If you do not find any clog or restriction in the large item filter and none of the other issues discussed above apply to your situation, then you could have a failed drain pump. If the pump is damaged and will not pump out water then it will need to be replaced.
These tips should help you resolve the F21 error code issue in your washer. If you need more help, resubmit your question with additional details.
SOURCE: i have a whirlpool duet
"F21" is a Drain Problem error. This can occur if the drain pump or hoses have become clogged, the drain hose is kinked, or if the drain pump is too long. If you haven't had any problems until now, I would bet you have an obstruction in your drain pump. The check the pump, follow these steps:
If you check the pump and the problem still persists, replace the drain pump. You can find the necessary parts for your washer at searspartsdirect.com. Just type in your complete model number (located around the door opening) and follow the links. If the pump is not available there, I would also recommend repairclinic.com and pcappliancerepair.com. I hope you find this information helpful.
PS If you decide to replace the pump and need assistance, let me know.
SOURCE: Whirlpool Duet Sport HT front load washer keeps having F21 Error
remove the lower access panel (3 screws along the bottom of unit) behind htere you will see the pump and an access to clean the pump filter, probably filled with assorted debris. be aware when you unscrew there will be water behind it,
SOURCE: Whirlpool Duet Sport Front loading washer and dryer with error code
An easy Fix. Take off the kick panel, 3 screws 1/4 inch. Make sure you have a shop vac ready or a lot of towels as there will be some water. Always disconnect power to washer and dryer, and turn off water to washer. Your filter most likely is clogged with change, screws, lint, and other household stuff that we leave in our pockets! Unscrew the cap on the filter, easy to find, since you have the kick panel off! Take everything out of the filter. Take your shop vac and **** out remaining stuff in hose. Also, **** up any water that has leaked in and around the washer. Screw the cap back on hand tight, put the kick panel back on, turn your water back on, plug it in and there you go! Maybe takes an hour and saves you a repair bill. If you are not comfortable with this procedure then call a maintenance person that is qualified.
SOURCE: Whirlpool duet washer F21 error code. Just bought
"F21" is a Long Drain error. The following link explains how to torubleshoot:
http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore
What this usually means is that you have something clogged in the drain pump and it needs to be cleaned out. In the majority of the cases, this corrects the problem. However, if you JUST purchased this washer, and it is brand new (not used), I would recommend you use your manufacturer warranty (good for the 1st year in most cases) to avoid the risk of voiding it. The conditions of some warranties, prohibit the consumer from opening the appliance and attempting any repairs. Read the find print just to be sure.
If you have any questions, please let me know. I hope this helps you.
SOURCE: Duet Sport HT WFW8400TE Washer: Whirlpool Duet Sport HT front loader is stopping b...
First check your washer plug to see if the connections are tightly
screwed. Next check your filter if you haven't for long.
Remove
the 3 screws at the bottom of the front panel under the
washer door. Your filter door will be light brown. If you find a hose
there it is to drain out excess water (water that could not be drained
by your pump) After you hv drained unscrew the cap and
remove all the junk inside. Have a large plastic bag to catch junk and
water. Refit carefully after cleaning out. If not solved, something
shd be blocking your pump, check this out
How abt a nice rating
for the free help? Thnks
Hello & Welcome to FixYa
F21 error is displayed when the washer is unable
to drain, press PAUSE/CANCEL button twice to clear the display. After this
please check the drain hose and drain pump filter for any blockages and make
sure it is not clogged with foreign particles. You can also check the drain
pump to verify that its working. Please get back to me if you have any other
questions.
Kevin
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